Optus’ crisis management has been ‘absolutely terrible’

Commentator Caroline Di Russo says Optus’ crisis management following the data hack has been “absolutely terrible”.

“That ad in the newspaper was absolutely terrible – ‘we’re really sorry, we want to regain your trust’ – no … fix it first, we’ll talk trust later,” she told Sky News host Chris Smith.

[gd]

No one arrested? No criminal charges? No one sacked? I cant even contact anyone at optus and yet they emailed me to say my info has been exposed. Lets hope for them to be sued into oblivion. Rsoles.

[GirtByIdiots]

Optus has been dodgy from day one when the government let them open in Australia. They were allowed to open providing they matched the government's $ amount (I think $50mil at the time) in cabling. Optus then dragged their feet, became established, and paid a whopping $0.00

[vivianlouder]

*Problem: Data Stolen*
*Reaction: ASIO, FBI, WEF*
*Solution: 'UnTrusted Digital Identity Bill*

[imantifeminism]

Praying for the collapse of Optus & Telstra

[vivianlouder]

*Beware 'UnTrusted Digital Identity Bill*

[welcomeaboard]

Optus must surely be on the way out, this is in business terms death row. Optus should no longer be allowed to trade in Australia.

[dimitzvonmelbourne]

It's time this overseas call centres be banned.

[GirtByIdiots]

"Affected customers weren't notified" Probably because Optus use an overseas call center, and their customers wouldn't be able to tell if it was a scammer who called them in the first place.

[goldencalf]

So Sky News has finally jumped the sinking ship and quit running protection for Optus.

[serepax]

Hopefully they release a copy of their incident response plan. Could be used in Uni's and TAFE's as a guide for what NOT to do..

[bobdown]

Optus were given an exemption from security measures by the previous Communications Minister Paul Fletcher who was a former Optus employee.

[billybobb]

I've been asking Optus to remove the obsolete overhead wire infrastructure that is still attached to my house but the response thus far is far from satisfactory.😒

[GLEN]

Optus should blame it all on the customer!

[gus]

Sad efforts all round...
The Corporate Insurance Broker is gambling with ...
Save the world or keep his Job...
and then there's...oh no Optus, a different kind of caught with your pants down...

[jesuschrist]

Optus reminds Australians of Hawaiian Scott's LNP

In saying that, berajiklian now works for