Ken Snyder The Shingo Model Improving the Process of Improvement

Ken Snyder is the Executive Director and Chairman of the Executive Advisory Board of the Shingo Institute at the Jon M. Huntsman School of Business at Utah State University.

In this Webinar Ken will discuss:
1) An overview of the Shingo Model
2) The 3 insights of organizational excellence
3) The Shingo “Guiding Principles”
4) KPIs and KBIs
5) How systems drive behaviors