Michelle Krueger, Depository Trust & Clearing Corp – ITIL enables us to move forward fast

Michelle Krueger, Director of Cloud Innovation and Capability at Depository Trust and Clearing Corp (who cover 98% if the back office trades for the New York Stock Exchange). Michelle explains how ITIL helps them manage high regulatory demands and remain competitive by being innovative.

“ITIL gave me an entry point into IT.”

“A lot of people think process slows you down but honestly well engineered process will actually speed you up because it manages the risk and give you more time to start doing innovative work.”