filmov
tv
Improve Your Customer Experience with Customer Journey Mapping (Case Study Included)
Показать описание
In all my years of focusing on customer experience management there is one practice that stands out amongst the others...customer journey mapping!
Watch this rich, detailed video to learn:
• How customer journey mapping will improve your operational strategy.
• My ‘traffic light model’ to clearly identify your strengths and opportunities to improve.
• How I helped a dental practice revitalize their patient experience.
If you enjoyed this video, make sure to give it a LIKE and SUBSCRIBE to my channel to see other educational videos on company culture, customer experience and employee engagement.
Watch this rich, detailed video to learn:
• How customer journey mapping will improve your operational strategy.
• My ‘traffic light model’ to clearly identify your strengths and opportunities to improve.
• How I helped a dental practice revitalize their patient experience.
If you enjoyed this video, make sure to give it a LIKE and SUBSCRIBE to my channel to see other educational videos on company culture, customer experience and employee engagement.
0:07:10
0:16:39
0:02:17
0:05:04
0:02:06
0:03:29
0:02:45
0:05:36
0:00:45
0:28:27
0:02:14
0:02:17
0:15:22
0:53:04
0:08:38
0:03:06
0:08:24
0:09:03
0:05:05
0:01:53
0:02:10
0:01:37
0:12:20
0:00:49