Pre-Arrival Stage.

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  1. Rachelle Gutierrez
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Hotel Operational Cycle ROLE PLAY. Pre-arrival, Arrival, In-stay, Departure, and Post-Departure.

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Why Start Customer Experience from Pre-Arrival Stage?

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THE DIFFERENT PHASES OF HOTEL GUEST CYCLE: ( Pre-Arrival, Arrival, Departure Phase)

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Pre Arrival and Arrival Stage Receptionist- Harlene Patulot Guest- Ven Joseph Lopez

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The Different Phases of Hotel Guest Cycle:( Pre- arrival, Arrival and Departure Phase)

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