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Webinar: How to Automate Incident Response with ServiceNow & Everbridge
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About Webinar:
In this webinar, you will discover how to use ServiceNow® as a single pane-of-glass to resolve IT incidents faster with the help of the Everbridge automated incident response management platform.
This webinar examines how to simplify IT alert management by automating responses based-on ServiceNow triggers. You will learn how to automatically notify the best personnel to respond to service outages faster; and how to improve communication and collaboration between IT teams to increase mean-time to recovery.
What you will learn on this webinar:
1: Respond to Alerts Faster Using Smart Routing: Learn how to automatically identify the right personnel to deal with specific alerts and other stakeholders that need to be informed, and notify them through the best communication channels.
2: Resolve Issues Faster Using Smarter Communication: Discover how to simplify and improve the efficiency of IT team collaboration using 1 click-to-join smart conferencing, integrated directly into alert notifications to speed-up resolution times.
3: Hold IT Teams Accountable, Wherever They Are: Explore how to get full visibility into incident responses across your entire organisation, and automatically escalate alerts based-on rules, negative acknowledgement or time thresholds.
About Prosperon Networks:
Founded in 2006, Prosperon Networks are the UK’s leading provider of SolarWinds IT management solutions. We have been an Authorised SolarWinds Partner for over ten years, and have provided consulting, support, and training services to hundreds of customers over this time.
In this webinar, you will discover how to use ServiceNow® as a single pane-of-glass to resolve IT incidents faster with the help of the Everbridge automated incident response management platform.
This webinar examines how to simplify IT alert management by automating responses based-on ServiceNow triggers. You will learn how to automatically notify the best personnel to respond to service outages faster; and how to improve communication and collaboration between IT teams to increase mean-time to recovery.
What you will learn on this webinar:
1: Respond to Alerts Faster Using Smart Routing: Learn how to automatically identify the right personnel to deal with specific alerts and other stakeholders that need to be informed, and notify them through the best communication channels.
2: Resolve Issues Faster Using Smarter Communication: Discover how to simplify and improve the efficiency of IT team collaboration using 1 click-to-join smart conferencing, integrated directly into alert notifications to speed-up resolution times.
3: Hold IT Teams Accountable, Wherever They Are: Explore how to get full visibility into incident responses across your entire organisation, and automatically escalate alerts based-on rules, negative acknowledgement or time thresholds.
About Prosperon Networks:
Founded in 2006, Prosperon Networks are the UK’s leading provider of SolarWinds IT management solutions. We have been an Authorised SolarWinds Partner for over ten years, and have provided consulting, support, and training services to hundreds of customers over this time.
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