Feature Friday Episode 79 - VMware Cloud Director Troubleshooting

Welcome to episode 79. Today we discuss the high level troubleshooting steps for issue identification in a Cloud Director environment. Join the experts with Daniel Quirke - Staff Engineer in our Global Support team, Tomas Fotja - Staff Cloud Architect and Joerg Lew - Technical Product Manager as we dive into a high level discussion, best practices and processes for identifying and recording issues.

Useful links:
Appliance Sizing Guidelines:

VMware Validated Design for Cloud Providers: Scale and Performance Guidelines for VMware Cloud Director 10.3:

View the Health Status of a VMware Cloud Director Cell:

Tomas's Cloud Director blog:

[pawelrostek]

Thanks for that video. You mentioned about issue with duplicated hosts and datasores entries on db. We forced GSS to give us workaround and i was remove of some index and replace it with unique one. This and some broken relations in db caused some issues during upgrade from 10.2.2 to 10.3.1 (whitch is quite simple process). When we were trying to upgrade postgresql, first problem that upgrade script found was that there is missing index, that has been removed, than there was about 6 or seven relation issues between objects in db. Because of that, we were forced to restore db each time upgrade process failed - next run returned error that upgrade failed, restore db. Quite frustrating at 2:00 AM.

Please, please, please give a tool to make pre-check before running actual db upgrade. All problems could be than resolved by us or reported to GSS to have clean run during upgrade window.