The Lean Mindset: Ask the Right Question

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The Lean Mindset: Ask the Right Question (Poppendieck & Poppendieck, 2013)

1. Start with an inspiring purpose, and overcome the curse of short-term thinking

2. Energize teams by providing well-framed challenges, larger purposes, and a direct line of sight between their work and the achievement of those purposes

3. Delight customers by gaining unprecedented insight into their real needs, and building products and services that fully anticipate those needs

4. Achieve authentic, sustainable efficiency without layoffs, rock-bottom cost focus, or totalitarian work systems

5. Develop breakthrough innovations by moving beyond predictability to experimentation, beyond globalization to decentralization, beyond productivity to impact
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