Tech Business Talk: Pricing Your Managed IT Services

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#ITServices #ServicePricing #MSP

[ericsielschott]

These business coffee talks you guys are doing are fantastic! I enjoy and appreciate them, very much. THANKS!!!

[iowawizkid]

Something I have learned being a SMB IT service provider, those that did the work and know the product is the type of company you want to do business with. Whether it is a plumber, electrician, etc... You almost never go wrong with a business owner that started in the trenches. My approach is to sell by the hour. I don't make money on services or hardware. I make money on my time. Probably a bit old-school, but the business owners i work with understand the importance of truth and transparency with someone you must trust as much as your IT provider.

[rolling_marbles]

Another item to pricing “higher” upfront to anticipate those staffing and equipment/tooling costs is if you ended up pricing a little high and folks still stick around, you could be in a position to offer loyalty pricing, which could further incentivize a customer base and attract new customers. Unfortunately I worked for an MSP that believed that was akin to giving money away and would never consider it, but it’s a mindset for sure.

[MactelecomNetworks]

Love these Business videos very useful information

[grocerylist]

I used to work for a MSP, we used N-able's N-Central product. I never understood the value for companies paying for a MSP unless they were entirely IT illiterate. Setting up monitoring for endusers PCs was totally pointless. It always seemed like a scam, taking money for little to nothing in return service wise. I wasted so much time writing up RFOs with corrective actions which were never acted on. I always figured a company would be better off financially and service wise if they just hired inhouse IT.

[cris]

Awesome video. Answered a lot of my questions

[guillaumelombardo]

If you're still looking for a name for this series, how about 'tech a coffee' ?

[berndeckenfels]

What insurances you need as an Msp or consulting?