AWS re:Invent 2022 - Chase International: Always-on customer experience at scale (FSI308)

With a 200-year history as a pioneer in banking, JPMorgan Chase faces the challenge of meeting the ever-changing needs of its customers. Launched in 2021, Chase International combines the trustworthiness of an established brand with the seamless experience of a digital retail bank. Learn how Chase is providing fast access and personalized service 24/7 using AWS services, including Amazon Connect, Amazon EKS, AWS Glue, and Amazon OpenSearch Service. Chase details how it built a modern banking platform and scaled a new entity in an established market, attracting more than 500,000 consumers and over $10 billion in deposits.


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[nathanhanks]

Nice insights at the end on creating an environment to recruit and retain top talent. Also liked the approach of you build it, your run it. It definitely motivates people to build resilient and performant code.