Alfa Brio Pizza Oven Gas Burner Problems

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April 2023:
I just bought a new Alfa Forni Brio dual-fuel pizza oven... uses either gas or wood. Out of the box it's set up for propane, but with modifications it works with natural gas. Hooked it up to the gas line and fired it up.. worked great! Hit 900 degrees in 20 minutes. Next day built a wood fire and made some wonderful Napolitan style pizza. A few days later I turned the gas back on but had a problem. The oven would never reach cooking temperature, and the gas would turn itself off by itself after 5-10 minutes. This video shows the problem. Fortunately, I bought from a local dealer in NJ and they were very willing to call Alfa for me. I am expecting a replacement gas burner very soon.

April 2025 ADDENDUM:
The pizza oven with the new burner was working well. Just as an aside, I tried to use it on a winter day when the outside temp was in the high 30s. The flames were small again. I presumed that the cold weather must be affecting the gas regulator. Sure enough, when I waited for a warm day (mid-50s) and turned it on the flame was normal in size. Can't wait to use it again!
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Sounds like an exceptional product and AMAZING Customer Service if you ask me! Gotta love a company that stands behind their products with quick response for the consumer and their dealers!

michaelstone
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It has happened to me as well, but I have an older Alfa One. I was able to cook my pizzas by lowering the heat to low and letting the unit preheat before cranking it up on high. I haven't made pizza since, but hopefully if the problem reoccurs, I can repeat my fix...

carolynfrey
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Probably late to this but had NG (natural gas) on a lot of my appliances to save cost and make it convenient. Finally I abandoned that in favor of LPG or bottled low pressure gas as I can not only roll the carts and appliances around but it gives off twice the energy or BTU's as NG. It could be you had the wrong burner.

jorg
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I think you’re turning the heat up too high and you’re causing heat to rush out. I believe you need to turn it down first and gradually go up if needed. The curve of the oven is what creates the heat environment. So turning up the heat creates a wicked vortex so the oven overheats quickly and will shut off. That’s my guess.

jay
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Natural gas vs. propane/butane burners.
Another potential issue ash in the burner. Often, removing the gas burner is required when cooking with wood in a dual fuel oven.

Ben_EhHeyeh
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Happened on my unit as well. The distributor - Lakeview - replaced the burner and that one lasted for last summer and 3 pizzas this spring and now the replacement burner has the same issue. There is clearly a design defect. I’ve reached out to Lakeview and await responses

brucekrajewski
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Researching for a gas or possibly a gas/wood at the same time oven for a little wood smoke flavor. I've seen some that you can burn a little wood on the side while cooking with gas, or do just the gas or wood. I have a ooni 16 gas that I have used regularly for over two years and have had no problems whatsoever with it. It has no door but being a smaller oven it gets up to 800° F plus in 15 to 20 minutes. I really like the ooni but want something larger with a bigger opening and possibly a door, and the option to use gas or wood. Many of these ovens seem to be way overpriced for what they are. The ooni at $599 was also a little overpriced, but it has done surprisingly well with no issues and still works great over two years later. Ooni does make a optional door but with the small opening and low profile I don't think it would make a difference, especially since a pizza cooks in one and a half minutes or less. I like the look and size of the Alpha...but it seems that people are having issues with the burner even when new.

jameswilliford
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Can we use both wood and gas simultaneously? Adding just one single or pcs of woods with gas for the smoky flavor? Or it will be an issue?

priyavrat
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Can you point out major differences when using wood versus gas. Do you taste difference in pizza. I am planning to buy wood fired oven but it looks to be cumbersome and complicated.

littlestar
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I recently got the next larger Alfa hybrid. The 5 Pizze (formerly Allegra). It came set up for Natural Gas and I did the conversion to LP. I am having similar issue. Can not get over 300 degrees. Flame not strong enough. Then it pops off...I guess I will need a new burner as well.
How long did it take for you to receive the new burner?
And now, are you getting a good, high heat?

davidgiusti
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Really miss u dr neck on Saturday live setions 💔💔

mohammedalattar
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How is the new unit working? Is the problem resolved?

mikejfix
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Mingia! What a head of hair, beats the oven!!

MrJusmobile
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Hi Nick

1. Is this the moderno 1 or 2 pizzas?
2. Could you make a video with the gas + wood to show people how it works?

I'm thinking of buying a hybrid one and would love to see how it worked IRL

Thanks

otipep
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i have same problem withnmy alfa one oven

CrustyBrownPizza
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Gladly, they are going to send you a new one. Enjoy your yummy pizzzaaaa hehehe. Hopefully, you can invite me/us to enjoy pizza with you someday 🙂 (Kidding!).

ddll
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Metal ovens…. SMH, not real ovens. It’s not hitting because your oven has no thermal mass. I but dollars to donuts you couldn’t cook 3 pizzas in a row with a cooked bottom. Just listen to that metal expanding and contracting, sheet metal and rivets make amazing ovens. NOT… Cheap and overpriced

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