NinjaOne RMM, Huntress, SentinelOne and other IT/MSP Business Tools We Use in April 2022

Forum Post:The Software The Runs Lawrence Technology Services IT/MSP Business

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⏱️ Timestamps ⏱️
00:00 IT & MSP Business Tools
02:16 Forum Post
02:26 Reviewing New Tools

#RMM #MSP #Business

[LAWRENCESYSTEMS]

Forum Post:The Software The Runs Lawrence Technology Services IT/MSP Business

[DrEagleTalon]

Your channel has been a constant source of entertainment and knowledge over the last four years. Just so happy with the way the channel and your business has grown. Now that I’m starting a Local MSP and working on launch in next six months it gives me yet another reason to watch your videos. Thanks for the info! I just hope my small northern Indiana town is ready for me lol

[DJ-Manuel]

Great video, but it seemd more to be like „click the link in the description otherwise no info here“ most of the video was mainly about the risks and the link, but not actual content…

[plaztikrhino]

I've been researching RMM software this weekend and of course you would post a video about what you use. 😎

[lennyaltamura]

Liked the video of you testing ZFS to see how robust it is. Pulling the RAM out of a live system during a copy is priceless! ZFS took the hit! That's why I keep coming back. I value your information. I also test software limitations, not blowing systems up though. ;)

[psiiota]

Hutnress or Huntress? Great video though Tom!

[fernandoagostino]

Tom, why did you go with FreshDesk instead of using the Ticketing System already integrated in NinjaOne RMM?

[taylorobrien]

What was the major motivator for changing RMM? We have been a kaseya shop for 4+ years. As much I would like something with a nicer UI I feel the hassle of changing would outweigh the benefits.

[BobDaniel-bbne]

Do you think you''ll make an update on this in the future, I'm just a bit curious. currently running datto for RMM, I was also hoping you might make a video on tools like ITglue which we are currently running. Remember kids, document like you know nothing or your new intakes are gonna be scratching there heads.

[mangotran]

Hey Tom, great vid. Re: Huntress, it works natively with Managing MS Defender for AV. With S1 in the mix, and no Defender, does that diminish the value you get using Huntress? Also, did you evaluate Crowdstrike when deciding on S1?

[williamlozano]

What do you typically approve and or reject for windows / software patching as a general rule of thumb? I know that some clients are different.

[yotubemcka]

I have a site with a USG and a pfsense at another site. So you have a video on how to setup a site to site vpn from the USG to a pfsense box

[luisqp]

Thanks. How you deal with customers still running their company on win7 and don't want to upgrade ? Do you take the risk or just don't take them ?

[kensingh]

Have you ever checked out Pulseway as an RMM option?