The Art of the Table | Silvano Giraldin

Silvano Giraldin is a front of house legend who for nearly four decades served as maître d’ and managing director of Le Gavroche, the first London restaurant to ever receive three Michelin stars. He is considered one of the godfathers of the art of the table.

At MAD4, he presented an informal reflection on what he sees as essential to a restaurant's success — educating the people that interact with the guests (by investing in them, sending them on educational trips), not hovering over diners ("the best service is the kind that you do not notice") — and explains all the changes, many of them welcome, that have taken place in dining over the past three decades.

About MAD:
MAD is a non-profit transforming our food system by giving chefs and restaurateurs the skills, community, time, and space to create real and sustainable change.

[andreaweser]

Silvano is a Master! Bravo to you my friend.

[havok]

I recently met this legend at work when he ate in the restaurant I work in. Very interesting and good to be reinforce what I already do.

I've always said "the art of good service is giving the customer what they don't know they need"