How 99% of customer interactions go | Retail Life

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Retail sucks when you have to deal with these sorts of morons, repetitive abuse that is quite literally never your fault due to customer incompetence

Edit: How did this get so popular?! I'm genuinely shocked by this!

TailsXFries_AKA_LJ
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I genuinely feel like I'm working through years of repressed retail trauma watching your shorts. ❤ thankyou you so much 😂

vc
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"That's sideways!?!? How did you even...?!?"
Lmfao

johngerken
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I once worked at a local supermarket and we had a note taped to the chip reader that said “chip reader not working”. A gentleman lifted it up to use the chip reader. 🤦🏻‍♀️

SeraphOfTheStone
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And yet retail workers aren't allowed to yell back, no matter how much the managers tell them "abuse towards my staff will not be tolerated"

BlueStreakStudio
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I had this one customer who put in his card upside down and when I gently pointed it out. He said "oh I'm so sorry, I feel like such an idiot" now hes my favorite customer the bar is literally that low

chey
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I had a customer once come through my line and crack open a yogurt container and start eating it with their finger. and then touch EVERYTHING with said finger.

DanielleBaum
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New motto: the customer is always wrong.

unnamedracer
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Too bad we can't force them to go to a course that teaches them how to do the basics of shopping, being polite, and paying, with a B or higher required before they're allowed back into the store.

CodyHomes
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you just brought out YEARS of repressed retail trauma that I tried so hard to forget. WHY DO THEY HIT THE CARD MACHINE SO DAMN HARD EVERY TIME?!

LilLeniProductions
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It's like Spongebob trying to teach Patrick how to open a jar

poppyakers
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Just yesterday some lady's card declined, I told her that, she evidently didn't hear me and tried to drive away, I once again repeated that her card declined, she replied with "what did you say??", I repeated myself AGAIN, and she told me not to be smart with her. Ma'am you asked me to repeat myself. After trying to drive off without paying.

SerotoninSystem
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Self-checkout is even more worse than register. People be like "why isn't it taking my payment" when they haven't even gone through all the prompts on the screen 😭

thefbi
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What I love is when the card reader is down and you literally have it duct taped with a box over it and HUGE sign in red marker saying OUT OF ORDER - CARD READER IS DOWN, there’s a sign at eye level on the plesiglass, there are clearly written signs on the entrance and bathroom doors and yet the customer removes EVERYTHING!!! and then gets pissy because the card reader isn’t working! How have humans survived to become one of the apex predators in this world?

chimoshishifu
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Customer incompetence is half the reason I'll never work retail again, the other half is the management treating us like this will be our job forever

takeeto
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I have to go through this every single shift…. Telling them I haven’t finished scanning yet or I need to ask a couple questions…. I am new to the retail world and I am learning so much from the channel so fast—thank you for preparing me and making me feel less alone

shadowstalker
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I love your videos cuz they make me SO grateful I'm no longer working in retail. Instead, now I work in healthcare, which is surprisingly similar to retail. Instead of buying groceries, they're buying chest x-rays and labs 😅

emmicah
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The waving the card in the air ‘near’ the machine is all too fecking real it hurts 😂

izzymcke
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There's a reason I developed sudden hearing loss when they called for "all register trained associates" at the Walmart I used to work at.

tammyf
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I was working retail during the switch from normal swiping to chip. That was an amazingly stressful time. What really made it weird is the fact that old folk actually listened and did it correctly but anyone that was younger from teenagers to middle-aged just refused to listen. People would be bitching they would be whining they would be complaining and everything else in between. I got screamed at for 20 minutes for not allowing them to just swipe their card normally. The company and machine wanted them to try the chip first so when you run into those people that just wouldn't, it became hell.

Morgrim_Darkheart
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