Reframing Reference Services

A recording of the June 8th ACRL Together Wherever presentation, Reframing reference services: Perceptions and futures of the reference desk, findings from a mixed-methods survey of United States academic libraries.

The presenters will share their results from a national, mixed-methods survey of over 239 academic libraries from the United States. The survey focused on reference desk models and librarian perceptions of the value of a physical reference desk. Attendees will have the opportunity to be part of the discussion and collaborate in a Google Doc brainstorming ideas for the future including changing reference desk models, meeting the needs of our users, and re-envisioning what reference means.