Enhanced self service with ServiceNow and Terraform Cloud

ServiceNow and HashiCorp are natural partners, as customers rely on ServiceNow for managing self-service IT workflows and HashiCorp for cloud infrastructure automation. By joining forces, customers can streamline their infrastructure provisioning with pre-built Terraform configurations, and ensure automatic updates between Terraform state files and the ServiceNow CMDB. Together, ServiceNow and HashiCorp are a one-stop shop to standardize and scale your organization’s cloud adoption and make it easy for developers to focus on building applications and generating value through self-service IT.

0:00 - Intro
0:28 - ServiceNow Terraform Catalog Application
1:28 - ServiceNow Service Catalog for Terraform v2.2
1:47 - Execution Mode for Terraform Workspaces
2:28 - Reduced API calls
3:00 - Ticket Comments
3.17 - Terraform Config Test
3:35 - Service Graph Connector for Terraform
5:10 - Importing Terraform state file to CMDB
6:40 - Secure webhook integration
7:24 - Cloud provider resource discovery: AWS, Azure, GCP, VMware
8:01 - Importing cloud tags to CMDB
8:22 - Outro

Products: Terraform Cloud, ServiceNow Service Graph Connector for Terraform, ServiceNow Service Catalog for Terraform; Presenter: Polina Jastrzebska

#Terraform #InfrastructureAutomation #ServiceNow

HashiCorp provides infrastructure automation software for multi-cloud environments, enabling enterprises to unlock a common cloud operating model to provision, secure, connect, and run any application on any infrastructure. HashiCorp open source tools Vagrant, Packer, Terraform, Vault, Consul, Nomad, Boundary, and Waypoint allow organizations to deliver applications faster by helping enterprises transition from manual processes and ITIL practices to self-service automation and DevOps practices.