Sorry, we're unable to process your request|Gcash problem Solved!

Gcash users panicked when they got a prompt message in Gcash saying, Sorry, we're unable to process your request as if they were being scammed. Showing here a video how to fix the problem based on my experience only. Still, there are factors why this works on me but won't work on you. Its a case to case basis.
I only shared this to help and I'm not expert in fixing all Gcash unprocessed transactions.
I also pinned a comment for other options.

[gracea]

May mga limit po ang Gcash transactions either bagong transaction ka plang or suspicious ang pag-transfer nio po. May mga options PO pra gumana din. You can 1.) update po ung app sa play store, 2.) restart your phone, 3.) uninstall then reinstall the app, 4.) use another phone to log in 5.) link a BPI or UBP account 6.) submit a ticket, 7.) You may dial *143# then choose Gcash using globe sim and 8.) the last resort is to call 2882 for free using a globe number, be patient po 2-4pm po usually all tumatawag 9.) Kung need nio po makuha ang pera asap, Bank transfer nio po sa own account or pede nio isend sa kakilala nio na may bank (if wala kau bank)
10. Clear cache (Go to Cache)

[kristellekloweeambrona]

Grabe! Nag uninstall install lang ako okay na huhu. Thankyouu po sa help ♥️

[eduardoduenasjr]

Tnx for this video. Endi po gumana sakin ung split pero tama ung ibang user n gumana po xa s ibang selfon. . Kya naisipan kung clear storage at un. Gumana n po xa. . . Baka gagana dn sa iba ;) :) gudluck :) :)

[JulcarlChrono]

And this video was uploaded 1 year ago and this issue still happens right now. I am trying to pay transfer less than 1k and still it happens.

[becs]

But my PayPal balance is zero already and I didn't receive the money to my gcash

[joshanello]

Ateh yung akin bagong gawa lng tas nung pag go to dashboard unable to process the request nalabas pano ayusin nakalagay send ticket kasi di ma tap

[ezikeil]

Thanks! Gumana sa akin need to uninstall then install again. Weird pero it worked.

[michellelatre]

Kahit po low amount lang hindi rin napasok. Ano pa po pwedeng Gawin??

[marygraceburacan]

Hello po GoodMorning po, Yung sa akin po almost 4days ng Hindi makapagtransaction via send money And load, pero nakaka'recieved po ng Padala, tyaka sa ibang phone po gumagana, pero sa phone ko po ndi na.paano po Kaya Yun???

[maryannabanag]

mam pahelp po 😢yonh gcash ko po kasi kahapon pa po di nag oopen . May sinasabi sya na this temporarily unavailable check back later sana po paturo naman po baka may ibang way para makuha ko yong pera sa gcash .thankyou po ?

[sheryjeandolauta]

Ganyan din Po Sakin .. pag sa ibang phone Ako nag log-in gumagana naman ... Tumawag Ako 2882 Sabi nila . Wala daw sa gcash Ang problema NASA phone daw . Sabi ko Po bigla lang nangyari to .. Sabi nila baka may nagalaw daw sa settings Ng phone .. Sabi ko Wala naman .
Naireset ko na phone ko . Ganun padin . 😭😭😭😭

[charlesdarrenpanopio]

thankyou Po Okay napo gcash ko dahil dito naayos na ❤️

[___danicz]

Hello po . may tanong lng po ako . sana mapansin . pano po kung TNT ako . hdi ako makapag send ng money .. Same problem po .. Ma wawala din po ba yan ng kusa ... Hdi ko na po kase alam kung anong gagawin ko . pa sagot naman po .ty

[hotspicy]

Hello yung sakin po ngayon lang nangyare and 100 lang po ang kaya isend. Maaayos pa po kaya yon?

[racevibe]

hindi po gumagana saakin hindi ko din po makita pin post :( pa help po ma'am

[aezelannmanonog]

ganyn nguare saakim how about sa iphone paano ma clear cache

[mobilelegendmvpgamer]

Ganito problema ko unable to send ilang beses na ako nag submit ng ticket ayaw parin maka send..bigay ko nalang kay gcash yong pera ko baka kailangan niya pang dagdag maliit lang nman

[wilmariepepito]

Sa akin Po kahit 1 sendi Maka send, ano Po dapat Gawin sir?

[transpinay]

Nagsend nako NG ticket Wala nman ako naviolate dapat kc dyan magbigag muna sila NG abiso Kung may naviolate....Kasi ginagamit ko lng nman gcash ko pambayad sa 7-11 sa she'll at pangkuha NG remitances....

[mobilelegendmvpgamer]

Sakin walang nangyary ganyan pa din huhu