ETS20: Building Bridges - Innovation, Change Management, and Culture

With inevitable business transformations on the horizon, utilities must bridge the old with the new, legacy systems with emerging technology, and risk-averse culture with innovative thinking. Change management is vital for creating these bridges and will play a critical role in transforming culture, processes, and technology. This panel will explore:

- The state of innovation and culture
- The role of change management in people, processes, and technology
- The challenges around innovation and change management

Speakers:

Jeff Bailey, VP, US Utilities. CGI
Frankie McDermott, Chief Energy Delivery Officer, SMUD
Josh Gould, Director of Innovation, Duquesne Light Company
Mari Weymouth, Interim VP of Enterprise Business Planning & Execution Exellence, CPS Energy
Jason Rodriguez, CEO, Zpryme [moderator]