Microsoft Surface Go 3: Black Screen? Won't Turn On? Easy Fixes!

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[priyakheradia]

My first you tube comment and I 100% recommend this video!!!

[Almondlace]

Thank you so much. I didn't have to put my unit in the ref (last tip). I think the massaging, tapping and a light smacking did the job. 😊 Great tips. Keep up the good work!

[dhjoe]

Wow, banging on it actually worked! I was desperate. I never thought of banging on a computer. Thank you very much. Mine is a Surface Pro 3, but banging and pressing worked and is not specific to the various different models

[Saronite]

Great time for my tablet to stop working, 1 day before a project's deadline
You saved my life hahaha

[notpoppyrblx]

Dude mine showed "slide to shut down" after I did that pressing and holding, you're a lifesaver.

[sylviatrelatsky]

I tried so many different things but your method w power chgr WORKED!!!

[ahmadjobe]

Thanks. After going through several videos, my problem is solved.

[ezbuilding]

I’m definitely not an expert in the technology… my surface pro 3 just went into a sleep mode I couldn’t turn it on. Followed this video and did all the steps I was almost getting ready to put it in the freezer when it came back to life!!

Thanks for sharing this tips

[kimgratton]

OH MY GOD it was the whacking that worked for me toooo! You're a GENIUS. Thank you thank you thank you! Liked and

[jonathanbennett]

Thank you so much. Wasn’t too sure about smacking the screen, but that is what got it working for me again.

[zayedaldandashi]

Thank you so much this was really helpful 🤩

[Tgmixdgirl]

omg THANK YOU! the first one fixed my issue! been scratching my head for days now!

[arlexmena]

I never comment but you helped me out sooo much... I watch this video 3 or 4 times when I did everything like 20 times I was like f it ill put it in the freezer for 15mn... I though it was so st up id..I'd... but it worked

[trevorbarr]

Worked on my Surface Laptop too. Thanks🙏

[PaddyPawsRescue]

THANK Stupid computer. My first Go was great but this second has been a nightmare.

[burritojim]

You're a frickin' genius! It worked!

[anniebanannieee]

Thank you for helping me fix my screen!

[evansoduor]

Thank you brother this has really helped so much

[RomanTrollanski]

Unfortunately, this fix and any other fix it's temporary only!!!

Sooner or later you'll encounter again this problem.

It's not new to Microsoft, it's just the way they do business. They know about this issue, but they don't care, this has been around since Surface Pro 2 going on... It's a great device, but they care more about marketing and sales rather than the customers.

I will never buy a Microsoft product again!

Their customers service is terrible as well.

The culprit is a tiny magnetic microswich inside the tablet, about 1/2 inch away from the right side edge, if you're tablet is on... Try yourself with a tiny magnet, place it around the right hand side speaker, a little below it, you'll see the screen goes off, if the microswich is working properly... The screen comes back on right after removing the magnet.

The problem is the battery, in time it swallows and is pushing against the motherboard, the microswich is so tiny that 1 micron of expansion due to the heat or swallowing battery it's enough to change the behavior.

Some temporary ways might work, especially with pushing down the screen, you are basically pushing against the battery, you are flattening it down, so the motherboard goes back to it's original state... But eventually battery will swallow again, and usually expands more and more with time.

Pretty much the Surface series could be associated with the a few years ago Samsung Note 7 bursting in flames one of a sudden issue. They packed the battery way to tight, they never left any room for expanding and contracting, it's well known that a PC warms up quite a bit... But sales needs to keep going...

This whole problem could have been avoided, if everything was the same, but the thickness would have been 1mm greater so the battery in time would have room to expand without putting any pressure on the motherboard and causing the microswich to malfunction.

The only real fix, is to take it apart and replace the battery, and for a permanent fix would be to find the magnetic microswich and short it out in such manner that the LCD would be on all the time and won't ever go off even after closing the type cover keyboard.


At 03:05 you are tapping on the right spot, that's where the magnetic microswich it's underneath the LCD.
That microswich it's the culprit, unfortunately it is not an analog microswich only... It's not like magnet on, magnet off... LCD goes on and off... If you turn on the tablet, while displaying the Microsoft logo, if you bring the keyboard close to the LCD, the screen doesn't goes off until the system is up, that's for about 3 or 4 seconds, it not like your regular push button, or like your fridge at home, door open... Light on, door closed, light off... Unfortunately it's mechanical, but it's more complicated than 2 wires put together...

They should have went with a proximity sensor... Something similar to your phone screen, only goes off while on call and in the proximity of your ear, or hand... But they went with this type of microswich and they have been doing it since forever. The only way to avoid this is to never buy any Microsoft product.

Sooner or later battery is getting more and more thick, this problem would occur more often.

The microswich if defective, or it's getting defective due to the heat and battery expansion, the screen doesn't turn on, because the tablet thinks that the type cover (keyboard) is on always, even if there's no keyboard attached to it, that microswich gives false / inaccurate reading.

[godknowsmagaya]

Thank you bro 😁, l've been struggling till l came across this