Chewy CEO on the impact of pet food sales

Chewy CEO Sumit Singh joins "Closing Bell" to discuss how his online retail company is doing amid the coronavirus outbreak.

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[cloudrunningpanda]

I work at a Fulfilment center.
It's crazy in that building at this time. To me, worse than it was during the holidays..
Those of us who are still working are doing what we can to keep up. There are quite a bit of absences.
I will say that they have been on top of communication when policies or staggered clock ins, but I've personally been dealing with rude HR. They offered 7 days paid sick leave which at first, took all employees paid time off that they would accumulate weekly.
They did change that though. Employees get their hours back as long as a doctor notes excuses them.

I was excused by a doctor for a week. This is when the policy first started. All my Paid time off was drained but I haven't gotten it back.
Instead, HR is telling me Chewy will garnish my check for the hours I should be getting back like everyone else! I've talked to them 4 separate times, and I hope those hours are just getting delayed..

I'm very grateful I work here, and I've always busted my butt where ever I'm assigned..this situation has been my only doubt for them.

[milissasilks]

If you are doing so much to help active customers, why has my monthly autoship not going out yet?
My roommate and I are both on disability, we are both at extreme risk if we were to contract COVID 19. We have been loyal customers since I moved in with my 5 cats, adding to her 5 cats. We rely on Chewy, we have relied on Chewy. But I have COPD, my roommate just had knee surgery, you already took my money, yet I still have to risk my health and my roommate's health to go to the store to buy food and litter that should have shipped 2 days ago!
I have never had a problem with Chewy before, but seriously.... Send established customers who use auto-ship their stuff on time. If something is out of stock due to demand, offer a replacement.

[billmoyer]

they have horrible customer service! horrible!