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The Ultimate Post-Purchase Playbook: 4-Stage Strategy to Turn 1x Buyers into Lifetime Buyers!

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Sick of spending tons of cash chasing the next low-profit one-and done customer that never buys again?
There's a smarter way: Stop chasing the next new customer & focus on maximizing the purchase potential of your existing customers!
Here are the facts:
- In 2024, ecommerce brands are set to blow a massive $41B on paid media. That's a huge number, but guess what?
- A whopping 74% of those new customers are one-and-done. They buy once and then disappear.
- Getting a customer to buy 2 or 3 times increases their lifetime value by 600%
- It's 65% easier to get a customer to buy again than try to convert a new customer to buy once
Get the picture?
Combine these facts with high ad costs, free shipping, first-time discounts, and free returns, and you're left with almost no profit from those new customers.
Here's the kicker: The issue isn't getting new customers. It's how you treat them after their first purchase.
With Amazon, countless competitors, and every DTC startup out there fighting for your customers, you've got to go all out to delight, empower, and grow those first-time buyers if you want to survive.
On May 30th, I'm dropping the Ultimate Post-Purchase Playbook that I've used with the top ecommerce brands to turn unprofitable one-time buyers into lifelong, profitable customers using email and SMS.
Here's what I'm bringing to the table:
- A Post-Purchase Strategy that goes WAY BEYOND just upsell and cross-sell
- How to BREAK FREE from the Funnel mindset and embrace the Flywheel mindset
- Top reasons why customers leave brands and how to stop it
- The critical four post-purchase stages that most brands AREN'T DOING consistently
- How Email & SMS play the most pivotal role in post-purchase communication
- Proven methods of delighting customers that go beyond just emails and texts
- How to AUTOMATE your Post-Purchase Strategy to run 24/7/365
By the end of this webinar, you'll know how to shock and delight your customers, turning those unprofitable one-time buyers into lifetime, profitable customers.
Don't miss out. Register for our Post-Purchase Playbook webinar now and let's crush it in ecommerce together!
See you there!
There's a smarter way: Stop chasing the next new customer & focus on maximizing the purchase potential of your existing customers!
Here are the facts:
- In 2024, ecommerce brands are set to blow a massive $41B on paid media. That's a huge number, but guess what?
- A whopping 74% of those new customers are one-and-done. They buy once and then disappear.
- Getting a customer to buy 2 or 3 times increases their lifetime value by 600%
- It's 65% easier to get a customer to buy again than try to convert a new customer to buy once
Get the picture?
Combine these facts with high ad costs, free shipping, first-time discounts, and free returns, and you're left with almost no profit from those new customers.
Here's the kicker: The issue isn't getting new customers. It's how you treat them after their first purchase.
With Amazon, countless competitors, and every DTC startup out there fighting for your customers, you've got to go all out to delight, empower, and grow those first-time buyers if you want to survive.
On May 30th, I'm dropping the Ultimate Post-Purchase Playbook that I've used with the top ecommerce brands to turn unprofitable one-time buyers into lifelong, profitable customers using email and SMS.
Here's what I'm bringing to the table:
- A Post-Purchase Strategy that goes WAY BEYOND just upsell and cross-sell
- How to BREAK FREE from the Funnel mindset and embrace the Flywheel mindset
- Top reasons why customers leave brands and how to stop it
- The critical four post-purchase stages that most brands AREN'T DOING consistently
- How Email & SMS play the most pivotal role in post-purchase communication
- Proven methods of delighting customers that go beyond just emails and texts
- How to AUTOMATE your Post-Purchase Strategy to run 24/7/365
By the end of this webinar, you'll know how to shock and delight your customers, turning those unprofitable one-time buyers into lifetime, profitable customers.
Don't miss out. Register for our Post-Purchase Playbook webinar now and let's crush it in ecommerce together!
See you there!