Your EE bill explained

If you're moving from BT Broadband to EE, or have questions about understanding your first EE bill, this video aims to help. We'll answer
- Why do I have separate bills?
- Why are my payments on different days?
- When will I get my refund?
- Why have I received another bill when I’ve just paid my BT bill?
- Both BT and EE have charged me this month, why?

USEFUL LINKS:

CHAPTERS
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00:00 - Intro
00:14 - Your First EE bill and charges
00:22 - Separate Billing for EE Mobile and EE Broadband
00:44 - Using EE App to check bills and charges
00:58 - Moving from BT to EE
01:15 - Summary
01:34 - Change payment date

OTHER LINKS
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CREDITS
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Presenter: Rae
Filmed in Leeds, UK.

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