5 Things a Facility Manager Should Never Say to a Customer

5 Things a Facility Manager Should Never Say to a Customer.

Calling all Facility Managers! We understand that in your role, communication with customers is key. In this rapid-fire session, we explore the top five phrases that can hinder customer service and suggest better alternatives.

These tips are essential for anyone aiming to enhance their customer relations, solve problems effectively, and drive customer satisfaction in the field of facility management. Don't forget to hit the subscribe button for more insights tailored just for you.

Together, let's elevate the standards of customer service in facility management. #FacilityManagement #CustomerServiceTips"
00:00 Introduction
00:10 That's Not My Job
00:20 It's The Contractors Fault
00:31 I Don't Know and Can't Find Out
00:41 We Have Always Done it This Way