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How Telkomsel achieved Cloud Agility, Cost Efficiency & Performance Excellence with Datadog
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Telkomsel is a leading digital telecommunication company in Indonesia. Established in 1995, currently has 150 million subscribers with more than 130 million mobile data users. Telkomsel has multiple services from Digital Connectivity, Digital Platform, Digital Services and also big data for personalization.
By leveraging Datadog’s powerful monitoring tools, custom dashboards, and alerting systems, Telkomsel has gained deep visibility into its infrastructure, significantly reducing incidents and improving operational efficiency. For instance, Telkomsel significantly reduced incidents and improved service reliability, especially during peak events like Hari Raya and Christmas.
By leveraging Datadog’s powerful monitoring tools, custom dashboards, and alerting systems, Telkomsel has gained deep visibility into its infrastructure, significantly reducing incidents and improving operational efficiency. For instance, Telkomsel significantly reduced incidents and improved service reliability, especially during peak events like Hari Raya and Christmas.
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