15 Phrases for Speaking on the Phone - Sound Professional!

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Sound professional and confident on the phone with these useful phrases! Business English phone conversations! #speakenglishonthephone #phoneenglish #telephonebusinessenglish

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[josephmendoza]

1. How to begin a call – Hello this is Sabrah…. Good morning, this is Sabrah….. I am calling because… I was hoping to speak to….. Good morning, this is Sabrah, I am calling because there has been an issue with your phone line.. Good morning, this is Sabrah, I was hoping to speak to…
2. Would you mind seeing if (person’s name) is available?
3. I am calling from… (company or institution name)
4. Is this a good time to speak? Would you mind suggesting a suitable time to speak? Explaining the reason for the call
5. I would like to introduce to you the idea of…. I was hoping to discuss with you the new budget. Would you be interested in hearing about our latest offers?
6. I was hoping to get the chance to discuss… I was hoping to chat through
7. How may I assist you?
8. Transferring a call to put a call through…. Please wait a moment, I’ll just put you through
9. Dealing with difficult customers. ‘I am really sorry about the issues you have been dealing with, we’ll do everything we can do to sort this out for you today’
10. Asking someone to wait putting someone on hold. I am really sorry I am going to need to put you on hold. Please hold the line, I’ll be back as soon as I can.
11. Thank you for your patience. Would you mind bearing with me?
12. Dealing with a problem on the line. I am really sorry but the line is breaking up, I can’t hear you very well, is there another number I can call you on?
13. There’s interference on the line, I can’t quite hear you..
14. Finishing the call. Thank you very much for your call, is there anything else I can help you with today? Is there anything else I can assist you with today? Do please call us back if you need any further assistance…
15. It was great to talk, let’s touch base again soon/ let’s catch up again soon..

[LoveEnglishwithLeilaSabrah]

Hello everyone! Who's calling? 📱😉 Please leave a comment and tell us any phrases you use when speaking on the phone! Or share any stories about difficult phone conversations you have had we are very curious to hear! Don't forget to get your FREE Trial with Cambly - download the app using the link in the description box and use the code Leila-Sabrah

[arsalan]

Great lesson. Outstanding, Marvellous. 👍
Best YouTube channels for learning British English (Original English) are :
Love English with Leila and Sabrah
English with Lucy
Learn English with Papa Teach Me.
ETJ English

[avinashmaggidi]

Nice effort you all putting on for us. Thanks for all the videos you made up. Hope you all do more for us. 💟😍👍

[ImDivyansh_]

Love you Sabrah ❤❤❤❤
You are one of the most excellent as well as beautiful teacher.

[cezaryjedrzycki]

"Like it or not. That's the way it is. It's not gonna change even for a yota". That's quite calming isn't it?

[jorgedominguez]

Hi Sabrah
Thank you very much for the video
It is as always helpful and enjoyable.
I'm really chuffed with it👍

[thesloyde]

This Channel is not like everyone else in a good way.

[vaithym]

Hi sabrah and I'm first vivew 🙏 😀 and have a happy Sunday

[mhrrmv_anar_]

Sound's quality is low a bit. The rest of video is excellent

[lindenbeck]

Number 9 didn't really help me. I got in more trouble when I said in this way.

[bastiannicholls]

When the company you work for is as bad as amynta group it doesn't matter how polite you are, the customers won't calm down.

[yasir]

Thank you for such a wonderful lesson.

[oumaimahouzaoui]

Thank you so much I love you girls ❤❤❤❤please keep posting more phrasal verbs
Viewer from Morocco 🇲🇦

[abdovitamins]

So you did not put me in hold, you put me on the right way to express my self ☺️😍😍😄

Thank you Sabrah

[fernandoguizagamboa]

Hello thanks for this lesson, I love your channel, it has a variety subjects and they are excelentes.😉

[Julia-ckff]

Thank you for this helpful lesson! I love it!

[lindenbeck]

I said Mrs xxxyyy I can understand that you upset but if you are not coming down I'll have to end the conversation since I can't help you if you're upset and it worked the person with whom I had to deal came down and we both could get a solution of her problem. Sometimes you have to show emancipated women where the boss is.

[liyaandinnamay]

Great and enjoyable lesson as ever, Sabrah!🥰🥰 We've been watching your lessons from the first one and you know what, ladies? You haven't changed at all, beauties!💗💖💖
Sending lot of love from Russia, Ekaterinburg!❤❤❤

[kamarantarq]

Thank you sabrah, i was hoping to get chance to learn how to speak on the phone, and you taught me, now I know what should I need to say on phone.