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Think you know great service? Let us show you how we do it!
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At James Latham we pride ourselves on great service, great products and great support. And it seems our customers agree! In our recent customer survey, over 80% of respondents scored us 8/10 or above, with 33% scoring us a full 10/10!
We’re obviously very proud of this, but still strive to provide an even better customer experience. With this in mind, we've implemented an internal service charter that our depots aspire to every day – helping us to keep improving and make our customers’ lives easier.
With a history reaching back over 265 years, we are well known for our huge stockholding of timber, panels, decorative laminates, veneers, thermoplastics, acrylics and more. We stock product from an array of the world’s leading manufacturers, plus many exclusive boutique brands that aren’t available anywhere else in the UK so you enjoy unrivalled choice, at competitive prices.
But we also pride ourselves on our people – industry professionals who really know our products and are happy to help you make the right choices and go above and beyond to help our customers every day.
We’re obviously very proud of this, but still strive to provide an even better customer experience. With this in mind, we've implemented an internal service charter that our depots aspire to every day – helping us to keep improving and make our customers’ lives easier.
With a history reaching back over 265 years, we are well known for our huge stockholding of timber, panels, decorative laminates, veneers, thermoplastics, acrylics and more. We stock product from an array of the world’s leading manufacturers, plus many exclusive boutique brands that aren’t available anywhere else in the UK so you enjoy unrivalled choice, at competitive prices.
But we also pride ourselves on our people – industry professionals who really know our products and are happy to help you make the right choices and go above and beyond to help our customers every day.