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How to Create and Edit Ticket Fields in Freshservice
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Ticket fields are used in tickets to collect and categorize data from customers and agents.
In this video, you will learn how to
1. Create a new ticket field, and
2. Edit an existing ticket field in Freshservice
In this video, you will learn how to
1. Create a new ticket field, and
2. Edit an existing ticket field in Freshservice
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