Using SaltStack for Automated Incident and Problem Resolution

A SaltConf16 use case talk by Yi Liu and Matt Garrett of Clemson University. The SaltStack API makes it easy to integrate with IT service management tools for fully automated IT operations and service support. Learn how SaltStack extends the capabilities of BMC FootPrints software for integrated and automated incident and problem management and resolution. Walk through the utilization of the SaltStack API for an integrated SaltStack and BMC solution and review planned enhancements.