he wanted me fired

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Honestly props to your mom on giving you a chance to explain and letting it be a lesson in itself rather than act irrational like a lot of parent bosses I know. She's a good one.

reptiletc
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“I know I shouldn’t be emotional when working.” This is true only to a certain extent. People need to realize (especially food workers and retail employees) that it’s okay to be upset when someone entitled is yelling or screaming at you. You shouldn’t have to put up with that

superprincessgem
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I've worked tech support, another field that can be toxic. One thing you'll learn within the first week outside of training is this: the customer is not always right. Never let the fact that you have to stay professional completely overshadow the fact that the interaction between employee and customer is still between human beings. Being a customer does not ever condone disrespect or being condescending.

richardrackley
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"I shouldn't have any emotions while working." Impossible. You're human, not a robot. I work retail and my old boss felt like this, and I used to bottle up everything until I literally had a breakdown. I would never say if I felt ill or if I was uncomfortable until I threw up or nearly passed out. Thankfully I have a new boss and she is way more understanding. Everybody has a bad day. It's impossible to give 110% of you every single day.

acheronta
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I can't believe someone would try to fire miloafian, I mean he's so kind.

jarirpangadapun
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imagine ruining the life of a minimum wage fast food guy, couldn't be me

sicktaiz
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Milad pulling a uno reverse card on entitled customers be like: *"My parents are the owners."*

ironboiyt
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I love how melonfruit is so positive about hating customers and doesn’t care what happens he stays strong

splicedsparrow
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ok the amount of patience miladvertisement has is just.

coral
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this happens often especially at Chickfila where we are KNOWN for our interstellar customer service, so people get cranky when someone is slightly below that level of customer service. I've had to deal with lots of complaints, even before I became a manager I was always the one to have to talk to the hangry customers

itspandito
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Milad: it was his fault why am I to be blamed

Milad's mom: first time?

TanjiroKun
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I just love Milad …. I mean the way he tell us his subway stories are just awesome and you could just flow through all his videos and still be like I need more of these stories … thank you Milad for all your awesome stories

aryamanpillai
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Ran my own business for over 10 years and have dealt with this before. Ran everything a little to keep me up to date on how operations went so had a customer order go sideways due to our supplier. They called in and I told them what happened and they flipped out and I stayed calm explaining several times how I am doing to fix the situation. They said get my manager, so I put down the phone, went to the bathroom and came back. When I said hello again they went on how I was swearing and how they have never been treated that way. I said they just spoke to me and I was the owner/operator. I called them a lying sack of s**t and canceled their order and banned their account. The customer is always lying and no one should have to deal with that.

MrKogline
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Stay hard workin man!!

Customer's aren't always right. No one is ALWAYS right, and who is right is not determined by social position, but by the points made and discussed.

jonahprice
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People like that must be so miserable at home. I worked retail for a few years and the angriest customers always looked like their life sucked.

melissag
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Milad has realised the magic of editing.

skube
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You should now try and get that customer fired

vesh
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Let’s goo another milad video I was waiting for sooo long

apredoxsometing
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I bet being fired from your parents subway would be like a flashback of being grounded as a little kid

addiraya
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The statement "I shouldn't have any emotions while working" is deeply symbolic of how fucked up our work culture is in the US.

invadervim