Oracle Call Center with Bright Pattern Cloud-Based Omnichannel Contact Center Software

Bright Pattern‘s contact center software is the best in the industry for providing a great customer experience to any caller from the beginning of the customer journey till the end. To ensure a great customer journey, our cloud-based call center software offers seamless integration with Salesforce platforms.

Bright Pattern provides the easiest and most powerful AI-powered omnichannel contact center software that can be deployed quickly with the lowest professional services costs in the industry. With the purpose of making customer service, sales, and marketing brighter and faster than ever before, Bright Pattern offers the most advanced omnichannel cloud platform with embedded AI. Bright Pattern’s platform can be used on all digital channels like voice, text, chat, email, video, messengers, and bots. Bright Pattern also provides native omnichannel quality management, allowing companies to measure every interaction on every channel. The company was founded by a team of industry veterans who pioneered the leading contact center solutions and are now delivering an architecture for the future with an advanced cloud-first approach. Bright Pattern’s cloud contact center solution is used globally in over 26 countries.

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