Chinese Amazon Sellers Hijacking Listings to Cheat Reviews

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00:00 Chinese Amazon Sellers Hijacking Listings to Cheat Reviews
00:06 Chicken Coop Door Product Listing that is being hijacked by Chinese Amazon Sellers
00:28 Butterflies in the Reviews section instead of the Chicken Coop Door
00:35 Chinese co-opts an inactive listing
00:41 They'll change the details
00:44 The Chinese will throw their own listing on
00:47 Customer reviews picture of butterflies instead of the Chicken Coop Door
01:36 They act like they've got nice reviews
01:38 Different reviews will start popping out once sorted
01:54 The item probably got out of stock
01:56 The product doesn't have a Brand Registry
02:05 The product came online just recently and no price history on the ASIN
02:20 Item has 695 ratings
02:30 You can report the listing
02:36 The button for the report incorrect product information is not working
02:49 It is not just a random listing but, for multiple angles
02:56 Once you go down the listing, you will see more butterfly ratings
03:06 They have taken them over the chicken coop category
03:07 While looking at other competitors, he was made aware of this tactic
03:30 Once you check on the seller, you'll see an Illinois address and a Chinese business name
03:59 Go to Seller Central and hit the help button
04:01 Report the hijackers; Describe the issue
04:17 Report Abuse and select category
04:46 Grab ASIN and type in a detailed report
05:50 Reported the 2nd hijacked listing
06:21 10,000 Facebook groups have been sued by Amazon
06:32 Amazon has been cracking down on fake review generation
06:42 100 Chinese sellers have been suspended by Amazon
06:57 Send an email to Jeff of Amazon
07:07 Outline challenges, show proof, and report the scammers

🎤My Podcast Setup:

[deepakchaurasia]

I have reported like 14+ listings via the "report a violation" option and also by writing to Jeff but nothing helped :( Any advice?
Btw love your content. Thank you so much for creating such amazing content.

[seanyajr.]

So frustrating! These Chinese and foreign sellers are making Amazon horrible for US sellers trying to sell in their own country. Not fair for a factory to sell to US market all the way from China. We need a change on this with Amazon policy.

[tnygp]

I’ve had 4 hijackers on my Listing, and they low ball the offer to win buy box. 3 of them have 0% - 31% positive seller reviews, and yet somehow amazon allows them to win buy box

[TresPerros]

Amazon doesn’t do much about this stuff. They don’t do much about anything against their rules unless it’s a small American business owner, then your toast.
Also, I’ve done the things your doing to turn these people in. Not only is it a waste of time, but why do it? They pop up like roaches.

[maria]

I am dealing a lot of this with almost all my ASINS and Amazon has not done anything! They believed this hijackers, it is soooo frustrating and I’m ready to quit my FBA!

[Konesky]

So frustrating, but nothing will probably come of it sadly. And even if it does, they will just pop up again under another name. Haven't seen them use a US address with their Chinese company name before, i thought Amazon actually removed the addresses but looks like you have to scroll further down now.

[jleesinn]

You have posted several such videos, like many other Amazon agencies have done as well, but I have yet seen one agency, just one, able to reveal how on earth can they pull these off. That must take some super insights into how Amazon operates that most people, including you guys have no idea about. Otherwise, can you show us, in a convincing way, how can they pull such feats off at all over and over again? That would be hugely appreciated, and demonstrate your true insights into the Amazon system, instead of just another Amazon agency guy, like so many out there. Everyone can "uncover" and "expose" these, but no one, you guys included, has yet can tell, in a convincing way, how can they pull these off.

[melissatinsley]

Hey Steven,
So tell me what would you do if this was your own asin that you noticed had been hijacked?

I had this situation just this week. Got helium 10 alerts saying the description and bullets were changed on 3 listings, that I had deleted a few weeks ago, in an attempt to clean up my inventory page, because I no longer sold these products.

I didn’t want to report the listings through normal channels as these were listings still attached to my brand.

I am brand registered, but it turns out 1 of the 3 asins was for some reason not attached to my brand. The other 2 were still. With the non branded one, they managed to change the brand from mine to theirs, but the 2 branded ones, they still managed to changed the bullets and description (but hadn’t yet managed to change the brand to theirs).

Brand reg and seller support kept telling me to do an official Abuse Submission which I kept telling them I can’t, as I’d be reporting myself. They didn’t seem to get this.

One of the many cases I opened, someone actually did change the listing back to my brand. Then I used a flat file to relist the items back into my inventory and Brand reg are now currently re attaching that one asin back under our brand.

I could see this brand had done this to hundreds of listings.

[runchickendoor]

GREAT JOB, thanks for help !!! Steven for president hah 🙌

[MrBeatDesign]

It couldn't actually be the original butterfly listing changed into the current product presented. That could be linked with the hijacked original butterfly listings under variations and they were inactive and the reviews are sharing between all the asins under parent. Cuz there is a variation type is shown. Simply classic reviews gluing.

[daved]

Just saw tonight wrong category so they rank best sell.

Smart but when your selling head phones under snow shovel category.

Kinda not hard to be best seller badge.

[no_one]

Omgg this is helpful. I'll do this! I'm gonna update y'all if this will work. 😊

[michaelabraham]

Another thing they do is hijack your listing at night while you are sleeping.

[shoaibriz]

I have been working with amz sellers for a long time. Chinese or American or European. Everyone cheats. Just that chinese are beating the rest at this game. Rank and review manipulation is the bread and butter of amz sellers. Long before the Chinese came to this party the Americans had already built up the grey hat industry.

[alexgreat]

I dont understand. Why they create fake review without irrelevant butterfly ? If they not so silly using the butterfly how can I identify the fake review and report ?

[v.s]

Hey buddy what if they get fake reviews related to their product so they cheating by constantly getting some one else review their item by purchasing it and you don’t know which review is fake or real for you to click report ? So they will get review lot faster then any one else

They selling lot less for example he sells 50 a month and gets same reviews as some one selling 600 a month :S and they are verified it doesn’t make sense and hard work doesn’t count now a days 😅

[anandaisraq]

I'm with you let's do it together. I also noticed some other issues how can I get touch with you. Please let me know.
Thanks