Iphone Unavailable, explanation and how to fix it (Updated 2024)

If you have a Iphone running ios 17.2 or newer you might encounter this message

Basically its the same as Iphone is disabled, from here you need to wipe the device :(

If you are using a Mac Computer Follow this Guide

Download iTunes 12.10.11 for Windows 10 (64-bit)

alternatively use 3u Tools (Windows Only)

Here is a short video to help get your Iphone X , 11, 12 ,13 , 14 in to recovery mode

Ali Affiliate link for the QianLi IDFU Go 2
(the newer version of the device used in the video)

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Tools that i use frequently that are Ali-express Affiliate linked

Previously i had a CPB Heatpad, but that died late 2022, so i am now using
The Sunshine S-918E

my go to glue for almost everything now days!

Used to open ipad and remove glued back covers on phones

When using the heat gun near sensitive parts, its best to cover them
With this to protect them

The usual tape i use on most repairs, on screens

For things that need more Stick!,usually on tablet digitizers

A Similar tool kit to mine, that i use for those random screws that you dont normally see

My Soldering Station i use, so far it has been good

This was a purchase to learn a bit more in micro soldering
So far it has been a great purchase

Advanced readouts of power draw on devices

A Simple Amp tester to see if your charger is actually putting out power

The Black Tweezers i use in my videos

This is the same as the metal pry tool i use, different brand printed on it

A New Version of the pry tools

This is the kit i purchased to do micro soldering, if you see a video
of me micro soldering it was captured on this cameras feed

The Charging station i use out the back, usually having multiple devices connected
Doesn't support Fast charging but still does a good job

One page i go to when I'm curious what new repair tools are out is:

[c.berryrawl]

Please can you help with my iPhone Xmas it's locked i have forgotten my pass code and my iclould

[AG_]

How can to fix mine? It's iphone 14 or 15 something? It's around that case i don't know what iphone is it because i can't open it. Can you please help?

[Loadeddd]

After I click restore iPhone it doesn’t do nothing and now my phone is stuck in support mode

[mothermclean]

Question does the phone needs to be connected to wifi because mine isn't its a XR. The screen was broken, so it kept pressing off until it died. Replaced the screen now its saying unresponsive.

[saimnaveed]

From where I can download the ltatest version of that file? As you have downloaded it already it save a lot of time give me some link

[gathonikariuki]

My computer just tells me that its downloading the latest version on itunes then eventually just drops off

[silindiwemashaah]

Can l downloas itunes on a windows laptop

[Bizzy-xtuh]

every time i try it sends me to emergency mode so what do i do?

[johnmrfc]

itunes say i need the lastest itunes but i have it ?

[IvanAromin]

My iTunes dont read the iphone. Maybe a cable problem?

[sougandhi]

My iphone is stuck on "iphone unavailable" screen with no timer. On my computer, I used Apple devices "update" option but there's no change. I remembered my password now. How can I unlock my iphone without losing data? Please help

[mugen]

is there any chance at all through a hardware method that one might be able to access the contents of the phone. i have recordings of deceased family members, songs from years ago that we created, pictures of my dogs. 5 years of poetry and literature that I was writing in hopes of creating a novel.. is there anything I could do at all to retrieve these things. I read something about a NAND IC chip.. please tell me someone knows something about this that isn't general knowledge of how to wipe the device...

[rllyrolling]

mine becomes like that when I listen to music n walk fast. It prolly goes to that bc of the motion itself or the motion causing incorrect passwords bc it wants to b unlocked bc im listening to music. Thanks

[warrensaunders]

Hello this not.s a good a option and the lost date if a customer phone has no backup 3u tools will do a restore and no data is Lost I understand at time you say 3 u tools was not.s working for this model but this method is possible

[goatelliott]

What should I do if it says unexpected error occurred 11

[domingobiodesangelo]

Can i use other apple id on my itunes? I forgot my apple id on my iphone 😢

[kenplagiatorist]

Its stuck on restoring iphone software any idea why?

[mindlesskitty]

No recent backup, but are you sure data is lost if Iphone is unavailable ??

[elisamaciasdelopez]

If you don’t remember your password what happens

[olamilekanoluwabukola]

Can this work for my11pro max
Course is unavailable