Tech Driving Retail: Insights from Zebra Technologies & Unicoop Firenze

Zebra Technologies has been pioneering seamless retail transactions through its cutting-edge technology, in conversation with 𝐌𝐚𝐫𝐤 𝐓𝐡𝐨𝐦𝐬𝐨𝐧, 𝐑𝐞𝐭𝐚𝐢𝐥 𝐈𝐧𝐝𝐮𝐬𝐭𝐫𝐲 𝐃𝐢𝐫𝐞𝐜𝐭𝐨𝐫 𝐄𝐌𝐄𝐀, 𝐙𝐞𝐛𝐫𝐚 𝐓𝐞𝐜𝐡𝐧𝐨𝐥𝐨𝐠𝐢𝐞𝐬 & 𝐒𝐭𝐞𝐟𝐚𝐧𝐨 𝐆𝐚𝐥𝐠𝐚𝐧𝐢, 𝐒𝐚𝐥𝐞𝐬 𝐀𝐩𝐩𝐥𝐢𝐜𝐚𝐭𝐢𝐨𝐧 & 𝐈𝐧𝐧𝐨𝐯𝐚𝐭𝐢𝐨𝐧 𝐌𝐚𝐧𝐚𝐠𝐞𝐫, 𝐔𝐧𝐢𝐜𝐨𝐨𝐩 𝐅𝐢𝐫𝐞𝐧𝐳𝐞, 𝐒.𝐂. we understand how Zebra is empowering the grocery landscape with the right tech-solution

The grocery landscape thrives on customer convenience, and this can only be achieved through the right actions and technology. Zebra is globally supporting retailers through AI-driven solutions to seamlessly tie in the frontend and backend of operations, ensuring empowered CX. Thomson and Galgani touch upon the challenges of grocery retail and how technology over the years, supported by Zebra has helped Unicoop Firenze gain customer loyalty and increase its repeat customer base.

Don’t miss out on the latest retail trends and evolving technologies driving the industry forward.

00:00 Tech Roles in Retail
00:30 Business Challenges & TECH
01:46 Being the support system (Solving problems for retailers, how they help the customer)
03:49 Introducing Customers to New Tech
04:44 Customer Listening for Streamlining (How is zebra making technology seamless)
07:19 Tech ROI & Customer Feedback
10:03 Retail Trends-Brick & Motar's Future
12:06 Evolving Tech in Retail

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