How to replace Cadillac CUE screen to fix unresponsive / random touch issue *Easy Method*

*STOP AND READ!!!!!** VERY IMPORTANT TO AVOID DAMAGE!!!!!*****

- DO NOT TOUCH ANY WHITE CABLE

- BE Incredibly careful when handling the ribbon cable, it will tear easily.

-FULLY insert the screen ribbon cable all the way in.

Follow these tips and you will have a successful install. Ignore them, and you will call in complaining with your car disassembled or a installer trying to charge you double labor.

-New Dual Mode screens- works with all CUE systems!
If your box says dual mode compatible- it is compatible with your unit!!!!!

Order here--
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Is your Cadillac CUE system unresponsive, cracked, or randomly reacting when it shouldn’t be?

This is due to a poor gel-based factory design from GM. The gel will evaporate and leave bubbles in the screen over time.

No need to pay the dealer $2,000 for a new module- you can easily replace only the touch screen with our free resources!

With over 100,000 satisfied customers, you can rest assured that this problem will be solved permanently.

*Only buy Genuine CUESCREENS replacement touch screens* Watch out for cheap replicas that will last 3 months*

CUESCREENS is the #1 manufacturer of top-quality gel free Cadillac CUE touch screen replacements. Our gel-free screens offer the following upgrades over the factory screen:

★ Much faster, easier touch response
★ Permanent fix: No gel to dry out and fail ever again
★ Sharper, clearer image
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[stevenbitecofer]

I guess I am a latecomer. I just did this job this afternoon. Not quite as easy as you all make it look but not difficult either. I had the most trouble getting the unit unplugged. I had 4 plugs but the top one on the driver side gave me fits because it would not release and unlike in you video, on a 2015 ATS, it is hard to get your hands behind the and get a sightline to see what you are doing. Also the trim pieces did not release as easy as it seemed to show. On the video. Once inside, I found mine to be a bit different from the unit in the video but they were minor differences.

This video made the job easily doable with a little patience.

[relentlesseducator]

Just finished this myself in about an hour. Screen hasn’t been working for two years. I am so unbelievably grateful for this video and that it actually worked!

[stefanobomben]

I just installed the CueScreen in my SRX. Absolutely fabulous product and is working as the original! The video is bang on and if you take your time and are patient, this installation will go well. Watch the video a few times and have it with you when you take everything apart, including the trim on the car. Thank you very much for saving everyone a pile of money. The dealer here in Canada wanted $2250+Tax for this installation with the screen. I would give you 10 stars if I could!!!!

[barrind.]

Just got finished replacing my screen. I had a huge crack in it and the screen was unresponsive. This is by far one of the best step by step videos I've ever watched. $100 dollars and 2.5 hours saved me thousands. Cannot thank you guys enough. Great product, Great instructions, Great outcome.

[gonebowhuntn]

I didn’t have any cracking but the screen wouldn’t respond to the touch. The dealership quoted $1400 to fix it. After watching your videos I thought it was worth $130 to try your screen. After watching your videos several times the install was a piece of cake, less than 2 hours on my 2013 SRX. My wife is thrilled. Happy wife, happy life. Thanks cuescreen.

[myfaaammilly]

Well I'd have to say that when I started the process my legs were shaking like a new born baby deer. Your step by step instructions were awesome. I tested my screen and I'm so excited like the pointers sisters. Ty

[rbouknight]

Excellent video. My 2014 screen stopped working before CIVID hit. I was actually apprehensive about replacing my screen (myself). I even communicated with a few sellers on eBay to get a replacement unit. I couldn't see paying Cadillac $1300. The instructions here were very accurate, concise and easy to follow... with a few pauses and rewinds (but that was for me to make sure that I was following the video). I took a little more than an hour from start to finish. Now my Cue looks so nice. I bought a genuine Cue screen on Amazon. Good look replacing yours. Just follow this video and don't lose any screws. Be gentle. Peace

[shanemorris]

One of the best instructional videos I have ever watched.

[perryclark]

2017 CTS. No cracking, but the screen was getting pretty wonky. Acting like someone was touching random buttons constantly.
The new screen is perfect. It matches the dash perfectly. All controls work. I also think the new screen is higher resolution than stock.
Excellent instructions. Couldn’t be happier. Thank you!

[NagaDaYosh]

Dude, I'm so happy I found this. I was super intimidated to do this myself, but after watching the video along with the replacement, it works PERFECTLY. I actually yelled out "OMG IT'S WORKING!" and my mom came out to check and make sure everything was okay haha. Thank you for saving me all that money!

[nealbrandon]

I watched your first and second video. Your attention to detail made the videos easy to work with with tear down and rebuild of car and module. I followed each step, stopped the video, did each step, then restarted where I left off until the cue screen was attached and back in the 2014 srx car working. Now, understand that I am not mechanically inclined so the entire job for me was 6 hours with a few breaks in between but I myself was able to get it done. Thank you.

[njeagle]

So simple. Took me 1 hour in total. Only had 4 screws for the sides and not plug for the light on 2016 ATS Coupe

[ericmichel]

I bought this replacement screen for my SRX along with the tools to install it. This installed perfectly. I watched the videos 2X and then followed them again as I worked. Thank you for this great product and the very helpful videos.

[barkingdog]

Great video. Made changing the CUE screen very straight forward. Thanks for saving me a $1, 000 from the dealer. This is actually the 3rd CUE screen replacement in my wife's 2016 SRX. The first 2 were done under warranty. This one was on my dime. Highly recommended. Thanks.

[jamesarchetto]

Excellent Screen that works perfectly! I replaced the screen in my wife's ATS in a couple of hours on a rainy Saturday. The print and video directions are exceptional. Just follow the directions exactly and you will have no problems. I highly recommend the product and the support and I am happy to have saved $1500!

[ericnisbet]

This video was fantastic. I followed it and got the screen replaced in no time. Excellent commentary and directions were spot on. Thanks so much for posting this.

[timkrupp]

I’ve been living with the cracked screen for two years. I couldn’t justify $2000 fix. I had no idea this was an option. Get instructions! Made the job easy.

[drewjefferson]

Truly step by step video! I'm so glad you SHOWED how to put the covers on after replacement instead of saying "reverse order to reinstall ".

[woogadog]

Very good instructions. Thanks for the help! I did this task with no issues. Patience and paying attention to detail in the video and the task will allow anyone to accomplish.

[jeffwelch]

Just finished my Cue screen repair on my ELR. I was worried the job was too big for me and assumed it wouldn't work after it was installed. I'm amazed, it worked perfectly!!! Thanks Cuescreen!!