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145. Best of: The Art of Negotiation, How to Get More of What You Want | Think Fast, Talk Smart:...
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Whether we realize it or not, we negotiate everyday. But when we approach these situations as a win-or-lose battle, we’re already showing resistance, and setting ourselves up for difficulty. But what if you reframed the whole idea, to think of a negotiation not as a fight, but as a problem-solving exercise involving emotions?
Episode Reference Links:
Connect:
Chapters:
(00:00:00) Introduction
Host Matt Abrahams introduces guest Maggie Neale, the Adams Distinguished Professor of Management Emerita at Stanford GSB
(00:01:22) Definition of Negotiation
Negotiation as collaborative problem-solving, emphasizing mutual benefit over adversarial tactics
(00:04:28) Planning and Preparation
Strategies for preparing for negotiations, including understanding alternatives and setting a reservation price.
(00:08:41) Structuring Negotiation Messages
Structuring negotiation messages, including the concept of chunking multiple issues together.
(00:10:17) Role of Emotion in Negotiation
How different emotions influence thinking and the importance of managing emotions in negotiation.
(00:11:31) Best Communication Advice
Maggie shares her best communication advice, a communicator she admires, and ingredients for successful communication.
(00:14:34) Conclusion
Think Fast, Talk Smart is a podcast produced by Stanford Graduate School of Business and hosted by Matt Abrahams. Each episode provides concrete, easy-to-implement tools and techniques to help you hone and enhance your communication.
Episode Reference Links:
Connect:
Chapters:
(00:00:00) Introduction
Host Matt Abrahams introduces guest Maggie Neale, the Adams Distinguished Professor of Management Emerita at Stanford GSB
(00:01:22) Definition of Negotiation
Negotiation as collaborative problem-solving, emphasizing mutual benefit over adversarial tactics
(00:04:28) Planning and Preparation
Strategies for preparing for negotiations, including understanding alternatives and setting a reservation price.
(00:08:41) Structuring Negotiation Messages
Structuring negotiation messages, including the concept of chunking multiple issues together.
(00:10:17) Role of Emotion in Negotiation
How different emotions influence thinking and the importance of managing emotions in negotiation.
(00:11:31) Best Communication Advice
Maggie shares her best communication advice, a communicator she admires, and ingredients for successful communication.
(00:14:34) Conclusion
Think Fast, Talk Smart is a podcast produced by Stanford Graduate School of Business and hosted by Matt Abrahams. Each episode provides concrete, easy-to-implement tools and techniques to help you hone and enhance your communication.
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