OmniChannel In Salesforce with Examples - 2020

In this video, we will go through.
1. What is OmniChannel
2. How omnichannel helpful in cases/lead/custom object assignment to agents.
3. Difference between Omnichannel and without Omnichannel with scenario.
4. Types of Routing in Omnichannel.
5. How to configure Omnichannel.
6. Omnisupervisor

[ashish]

I am a STA at Salesforce and really enjoyed this video to refresh my knowledge. You are making excellent tutorials my friend! Great Job! Thank you.

[malathi]

The way you explained is really awesome. I'm glad I found out your video as it's clear, while implementing also, there are no road blocks.

[elizabethgilbert]

Solid introduction to Omni-Channel. Helped a good deal to set the entire process as steps.

[estergelmi]

OMG you deserve a statue. thank you so much! keep on doing this kind of content!

[SuperAbhishree]

Love your subtle comedy. You make learning so enjoyable. Thank you. I am looking forward to more videos from you.

[sudheerr]

Sreekanth Sir your videos are like Ilayaraja songs. Ultimate as always...!! Thank you Very much. Helped me a lot.

[nikitasahi]

Your videos are a big hit in mind for clear vision of concepts. Thanks for making videos and uploading them.

[MinhajArifin]

Very clear explanation with demo, thank you for your wonderful effort

[mohansai]

u deserve more subscribers. Thanks for the great work. I watched many videos . I still find difficult between least active and most available.Now it is crystal clear. Thank you

[dougamolina]

man, what a video, very well illustrated and explained! thank you very much!

[AyaSalesforce]

Thank you so much for the easy explanation .. the way you explain is organized, clear and interesting
Thanks again

[madhusmitabarua]

Amazing !! love the way you explain the topic, so graspable in one go.
Thankyou Srikhanth.

[aalailasafouane]

You helped me a lot to undestand more deeply service cloud ! I like the manner of how explain those topics

[ameensams]

I just love you. You are nothing short of awesome in your approach to explaining a complex concept. I've been your fan since when you started this channel. Outstanding!

[viatainelvetia]

Amazing! Thank you for this video. 🤗I am one of your subscribers from today🤗

[krishnank]

guruvaaa !!!!, What a video it is !! // very much informative for me as i was a begineer to it

[ManaPalleturu]

Really awesome... thank you very much for explaining in detail..

[vaishnavi]

I am so glad i found this channel!! please post more videos :)

[rakeshteegala]

Well Explained in detail and easy to understand..Crystal Clear👍👍👍

[sagarr]

Hi Srikanth, these videos are the best to understand the core concepts of SF please continue doing more ....