Pulse Conference 2015 Speakers Sing 'Blank Space' (A Cappella)

Показать описание

Check out our Customer Success inspired version of Taylor Swift's "Blank Space," performed Tonight Show style.

Gainsight, along with some of the leading Chief Customer Officers and VPs of Customer Success, came together to record this video for the 2015 Pulse Conference.

Follow Gainsight’s Channels:

-- Lyrics --

Nice to meet you, where you been?
Sales rep told you incredible things
Hundred percent retention
Saw you there and I thought
Oh my God, future churn case
How much time will you take?
Leaving’s hard, wanna stay?

New order, e-signed
Special clauses like I’ve never seen
Escalation emails fly
And they all are going to
Me So hey, let's be friends
I'm dying to be your CSM
Put your support case in my hand
I can turn the code reds green (on the weekend)

So you’re gonna stay forever
Or we’ll have to sell you again
Please fill out my survey
Only If it’s a 9 or 10
Got a long list of promoters
My NPS insane
'Cause I’ll make you love our service

And I love to retain

If your adoption rate is hopeless
We'll have a QBR
You’ll get a health check
Up-sell more ARR
Got a long list of promoters
My NPS insane
But I've got a blank space, baby

And I'll write your name

On-site trips, ROI
I can sure pull incredible strings
Best practice tips, usage rise
Client’s king, baby, I'm a machine
Find out what you want
Sign the deal month-to-month
Wait, the worst is yet to come, oh no

No contact, low health scores
I prevent avoidable churn
Renewal risk in Salesforce
Keep you second guessing like
"Oh my God, who is she?"
Lots of work, low ASP
But you'll come back each time you leave
'Cause, darling, I'm a nightmare dressed like a daydream

So you’re gonna stay forever
Or we’ll have to sell you again
Please fill out my survey
Only If it’s a 9 or 10
Got a long list of promoters
My NPS insane
'Cause I’ll make you love our service

And I love to retain

If your adoption rate is hopeless
We'll have a QBR
You’ll get a health check
Up-sell more ARR
Got a long list of promoters
My NPS insane
But I've got a blank space, baby

And I'll write your name

Clients only want help on your vaca
Don't say I didn't say, I didn't warn ya
Clients only want help on your vaca
Don't say I didn't say, I didn't warn ya

So you’re gonna stay forever
Or we’ll have to sell you again
Please fill out my survey
Only If it’s a 9 or 10
Got a long list of promoters
My NPS insane
'Cause I’ll make you love our service

And I love to retain

If your adoption rate is hopeless
We'll have a QBR
You’ll get a health check
Maybe more ARR
Got a long list of promoters
My NPS insane
But I've got a blank space, baby
And I'll write your name