What To Do If Your Flight Is Delayed Or Canceled

More than a quarter of U.S. flights are now being delayed, according to travel app Hopper. As the busy Fourth of July holiday nears, NBC’s Emilie Ikeda reports for TODAY on how to avoid problems plaguing people who are traveling by air.

About: TODAY brings you the latest headlines and expert tips on money, health and parenting. We wake up every morning to give you and your family all you need to start your day. If it matters to you, it matters to us. We are in the people business. Subscribe to our channel for exclusive TODAY archival footage & our original web series.

Connect with TODAY Online!

#Flying #Airports #Travel

[augustusx]

As a gate agent we will try to get you home as best we can, that’s our job, some agents are better at that than others. Some of us will scorch the earth to try and get you home.. others are worried about going on their lunch break. Just remember if it’s weather or air traffic control that caused your flight to be delayed or canceled the airline is not responsible. If the plane breaks down or there’s some issue with the crew and it’s the airlines fault then we will have to put you in a hotel. Always remember that dealing with delays or cancel flights makes our day at the airport the worst just like it does for you The passenger. Contrary to popular belief we don’t just clock in for eight hours and go home no matter what happens. If your flight is delayed then I’m also delayed in going home and seeing my family.. I’m literally trying to get you home so that I can go home, basically never think that the gate agents don’t care, that’s unless they just have absolutely no one to go home to

[andylin]

That's messed up. If the flight is delayed or canceled why should I all of a sudden have to pay an extra $200 for hotel and food? I should be on the plane, but instead now I lost $200 bucks because airline error?

[Free_Samples]

The airlines need to be held responsible. They are selling tickets that they are unable to commit to and uphold their end of the bargain.

[jblyon]

Also keep in mind that the low cost carriers will not re-book you on another airline to get you to your destination. You'll be stuck waiting for their next flight to your destination with available seats. Jet Blue might be the only exception as they now have a partnership with American Airlines, but I still wouldn't count on it. Low cost carriers also will not normally provide you with a hotel room if you are delayed overnight. Just some things to consider when you're shopping purely based on who has the lowest price.

[albertjackson]

Stating the airline cancellation problem on "number of cancelled flights" is misleading. It should be percent. For example, 20, 000 cancellations out of 2 million flights is only 1%.

[kingonthemoon]

AA reservations agent here. just remember unless you're talking to someone in upper management, the representative you're talking to has absolutely no control on what they can offer you in terms of hotel or food. And it is in your best interest to stay in line because nobody on the phone can issue you hotel or food because that is ONLY at the airport. so please keep your spot and not lose it thinking you can call. And No department at American Airlines can give you actual compensation except for customer relations which only exists online. When you call to American Airlines to get rebooked I'm one of the people who answer. We truly do care about getting people on the next available flight and I do begin to make it my personal mission to the point where I feel defeated when my screen is showing for every flight for the next two days. as much as we'd love to put you on the next flight we can't create extra seats on the plane.

[garyp]

I'm taking a flight for the first time next month in almost 4 years. Not looking forward to it. I did however, purchase travel insurance. At least if I get stuck overnight, I can stay in a hotel and have the cost reimbursed to me. My advice to anyone traveling is purchase travel insurance with trip interruption. It's really not that expensive. Don't buy it through the airline you are booking the ticket through. Most of the travel insurance you purchase through the airlines doesn't cover much and it's more expensive. Search the internet. If this trip doesn't go as planned, I'll be taking a bus to my next destination the next time I travel. I might arrive a day later, but at least I'll get there.

Always have download the airline app on the phone. If you're going to stand in line with the 100 other people by they time you get to the agent the likelihood of another flight with the same airline is slim. Carriers don't have cross booking policy with others. That happened recently at DCA when American just cancelled our flight to LGA due to weather but the later flight was still flying out. We immediately booked on the AA app not even bothering to wait as the flight immediately sold out afterwards. AA customer service had no issues refunding the cancelled flight and gave us 15, 000 miles.

[Abcdefg-fltd]

Get your bags back and go back home. That’s what you need to do.

[barbaracameron]

Nothing. Crowds, weather, no crews.u get there when u get there. I was an airline crew waiting just like u do! Nothing can be done.

[carlsmith]

What are the americans waiting for? BULLET TRAINS AND BULLET TRAIN TECHNOLOGY

[allanmartinez]

Why not just have their holiday’s at home

[carleeroseterangi]

Jets, boats, Jetstar, furniture shops. Cruiseships. Roller-coaster.

[daviscampos]

I just made it back home...was stuck for days in New home if your been warned ⚠️

[samavidhya]

Hey some one please assist us . Due to Dubai floods flight from Dubai to Chicago got cancelled how to proceed do we need to rebook or will there be any flight provided for stucked people

[christopherchi]

Back in July 2018, my flight got a last second delayed, which made me miss my connection. Because I was nice to the gate agent, he gave me $200 credit voucher.

[yonalvz]

I guess i picked the good dates to fly

[bobbybattaglia]

Take a Bus instead of a plane The bus is cheaper

[myimperfectdiary]

But when you apply for an airline job you don't get a callback.

[rhea]

I can't check into my Airbnb because my flight was cancelled by 2+ days 30 mins before we left. Idk what to do 😔