Research Radio eNewsBite - New Report on Digital Habits by TNS & Kantar

New research from TNS found that young people today are spending 3.2 hours a day on their mobile devices – the equivalent of one day a week or 49 days a year.
 
Older consumers are also becoming more active;

24% of those aged 46-65 still use Facebook on a daily basis, making it even more important for businesses to not make sweeping assumptions about digital habits.
 
This dual pace in consumer adoption rates is creating a growing ‘digital divide’, leaving many businesses struggling with how they can tailor content for different audiences. 

To explore insights given by Joseph Webb, Global Director of Connected Life, view the full report on Market Research bulletin dot com.

Dapresy has named Alexander Skorka as chief operating officer.
 
The move comes as Dapresy experiences continued high demand for its solutions globally from market research firms and marketing departments.

In the past 12 months, Dapresy has opened new offices in the United Kingdom, Australia, Canada and Germany to address these needs.

Previously, Skorka spent more than three years working as head of technical operations at TNS Germany, where he managed a team of 150 people, including project managers, developers, data processors, and information delivery experts.

The CXFusion conference includes presentations by CX pros in a variety of industries who have achieved measurable outcomes by improving customer experience.

More than 500 participants from around the world are expected to attend to discover new ideas, network with peers, and design new approaches to increase customer retention, conversion, and lifetime value.

56 Sessions, 8 interactive workshops, and a VoC certification program - provide a wide variety of learning options.