How to Master the 2024 USPS Virtual Entry Assessment 474-477

The 4 different USPS Virtual Entry Assessment Tests are:
- Virtual Entry Assessment – MC (474) for Mail Carrier jobs
- Virtual Entry Assessment – MH (475) for Mail Handler jobs
- Virtual Entry Assessment – MP (476) for Mail Processing jobs
- Virtual Entry Assessment – CS (477) for Customer Service Clerk jobs

All 4 Postal exams contain the following three sections:
1. Work Scenarios/Work Situations
2. Tell Us Your Story
3. Describe Your Approach

The 475 and 476 assessments also contain the Check for Errors section, while the 477 exam has a distinctive section called Work Your Register.

In this video, Shlomik will talk about everything you need to know about the Postal exam:
00:00 - USPS Assessment Test Introduction
00:37 - What Is the Postal Exam?
00:51 - Why Prepare Before Applying
01:28 - Virtual Entry Assessment 474-477
01:54 - Work Scenario Sample Question
02:14 - Tell Us Your Story Section
02:45 - USPS Biodata Study Guide
02:56 - Taking the 474? Skip!
03:16 - 475 & 476 Check for Errors
03:29 - 477 Work Your Register
03:41 - 3 Crucial USPS Tips
03:49 - USPS Assessment Score Explained
04:08 - There Are No Set Answers
04:42 - Don't Use Your Phone
04:59 - Prepare for the Postal Exam

If you have any questions, you can find an email for technical and professional questions at the top of the page.

Good luck! We welcome you to share your thought and tell us how the test went in the comments section.

And of course, the solution to the Work Scenarios question on 01:54

Most Likely: D
Least Likely: C

Response A: In this response, you offer your help to your coworker in a covert manner by suggesting that she come to you with any questions she may have. Though this shows your willingness to help your fellow coworker in a sensitive manner, it does not guarantee that she will seek your help, and thus the issue of work productivity may remain unresolved.

Response B: You respect that your work colleague may need time to adjust to the new procedures introduced. However, a better response would be to offer your help in her adjustment, to ease the process, and make both her work and yours more productive.

Response C: This response shows poor teamwork and communication skills. You fail to communicate the problem to your fellow employee and do not offer to help her. Instead, you immediately turn to your supervisor. In doing so, not only do you not alert your co-worker to the situation or give her a chance to adapt to the recent changes made, but you also undermine your postmaster's choices regarding work procedures.

Response D: This response provides help and guidance to your work colleague. Pointing out her mistakes and demonstrating the best way to work accurately with the new procedures ensures both her progress and your own work productivity.

[dontaewilliams]

Did it and made a 99 easily. Just remember you’re a team player and you’ll do fine.

[dimensionjester]

wish i saw this before i took the assessment, i answered realistically instead of lying to get a perfect score, but i guess they prefer people lying for a good score lmao

[genieinbottle]

I listened to this video and took the test immediately after and scored 100% thanks alot for your help !!

[brazilianbold]

Watched this video and passed with a 99% right after. And what’s funny is I used to be a postal employee and half of this shit is so not true. Older employees especially did not want to be bothered or talked to and would yell at you for helping them 😂.

[briaxolotl]

It’s funny how many people think you’re ever supposed to answer honestly on tests like these. They never want honest. If you’re applying as an employee you’re supposed to be the biggest kiss ass suck up “team player” that never has any bad days. If you are applying for a management position you are supposed to be the biggest narcissist, not give a shit about anything your employees have going on in their personal lives, and always keep company profit in mind. That’s for any big company I’ve ever taken one of these types of assessments for.

Being a normal, honest, decent human won’t get you hired.

[chriswallace]

Watched this video while during the test after a few moments i took my time to read, react and answer and at the end i scored a 97% Thank you for everything 🙌

[jakrocks]

I really wish I knew there were videos like this out there before I had taken the assessment. I literally just finished it and I got curious about it, so I started Googling. Thank you for this. Hopefully, I passed my exam. Otherwise, I'm saving this video for future reference.

[robineggblue-bprq]

I failed the assessment. Then didn't even get a score. I don't understand how I failed. I mean I am more than qualified for the job. I am shy, but that doesn't mean I'm a horrible person or incompetant. I'm extremely disappointed and now have a bit of a grudge that a human won't even consider my application after AI won't give me a certain score.

[SharkFortnite]

hahaha now I know why United States Postal Service is always hiring🤣

[Codyspokely]

This test is so weird, no wonder the USPS is always hiring and saying they need people because very few people can even pass the test. So I live in Oregon and I was always getting papers in the mail saying we are hiring from the USPS and they would have a few job fairs every month so I decided to go and apply and I just the test a couple days ago, I just wish I saw this video before I took my test because I didn't pass. I got all the mail sorting and the check for error questions right but I guess that's all I got right. They say be honest with your answers but they really mean lie to us.

[PACstove]

This is a strange test. The answer options seem to weigh between (be efficient or pass the buck) It turns out that USPS prefers (pass the buck)

[Tritian]

Thank you thank you thank you. I have been trying 8 times to pass this stupid test. With the site you provided I got a 100 for the first time. 56 dollars well spent.

[volkswagendriver]

From the videos I saw a lot of the questions seemed to be "Stay focused on your own task and save time OR help a customer/colleague solve a problem" which does USPS prefer? I personally stay focused on my task

[LennyTheHopeless]

Got an 84, but only thought to look this up after :/

I personally think the test is mostly useless, because aside from the personality portion, they can train you how they want you to respond to all the scenario questions. 🙄

There's a bunch of jobs avaliable in my area right now, so even if I don't get hired it's not a big deal. But honestly the position I'm applying for seems very suitable for the type of person I am. I'd love to get paid to sort things. I've played video games where I do that for fun lol.

[maemae]

The expectation is different from reality. Before I apply for CCA heard a lot about poor management, overworked and underpaid. These are all true!!!

[desilyfe]

These tests must be ruled unconstitutional.

[rickgonzalez]

I just did it a moment ago, without studying or even knowing what was coming, and I got a score of 85 xD
Now, I would like to know, What's the next step? I have applied rural carrier

[PaulWade]

D is most C is least.... Thank you for video I hope to pass I think on the go but am far from perfect!!!

[bryanmeade]

I scored a 96 easily. didnt watch this video till just after, the test is very simple.

[Terra.TJT.]

i just bought the 1 month package. i wish you guys had an app to make it easier