The 8 Steps To Creating A Customer Journey Map

Need more sales? Clicks? Engagement? If you want to improve your digital marketing, you need to understand the Customer Value Journey (CVJ).

This video will take you through the 8 steps to create a customer journey map, so you can turn strangers into raving fans of your business.

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About The Presenter: Ryan Deiss has been called one of the world’s leading digital marketers by Shark Tank star, Daymond John. A best selling author, founder of multiple companies collectively employing hundreds around the globe, and one of the most dynamic speakers on marketing in the United States today, he is undeniably a recognized expert on the digital era.

Ryan’s entrepreneurial endeavors began while he was a college student at the University of Texas at Austin, launching his first very first website and generating his very first sale from his freshman dorm room. By the time he graduated, this one online property had ballooned into 500, and a hobby had grown into a real business.

Ryan is the creator of the “Customer Value Optimization” methodology and have introduced and popularized many of the digital selling strategies that modern companies now take for granted.

His company, DigitalMarketer, is the leading provider of digital marketing training and certifications. Its community has over 15,000 paid members, and over a half a million subscribers. The company is on a mission to double the size of 10 thousand businesses by 2020.

Ryan is also the founder and host of the Traffic & Conversion Summit, the largest digital marketing conversion conference in North America.

[LdlonlineCoUk]

After spending 3 hours online looking for how to create a customer journey I finally came across this video, this was the only content that I fully engaged in. Simple to understand and really well presented - thank you.

[beahighvalueman]

"You don't want to increase the awareness of a broken journey." *GOLD*

[bertrandperdomo-ucles]

Our businesses are better because of you Ryan!

[olatundeifeoluwa]

"You don't want to increase the awareness of a broken journey" Taking that with me.
I've been engaged ☺️☺️

[rkshorter]

Indepreneur sent me! I've been following Ryan Deiss since 2015 - awesome leader in the digital marketing space.

[mellowmammals]

This is the best video on customer journey we have seen! Well laid out, no BS... just solid and practical information to get me started down the path. As a small (single person) brand, I needed this and will put it into practice as soon as this comment is done! Thank you for posting this.

[BRBRCK]

Indepreneur sent me! Let's get to marketing! :)

[ابوعبدالاله-قت]

The best I ever watch - short, clear, to the point with great information

[sherrycreate]

I pretty much owe you money because SIR! You dropped me off at AH-HA boulevard and I’m loving it here! Your customer journey map makes much sense! Thank you

[sharondemi]

this was the best customer journey map tutorial guide I’ve found online! thank you ! really helpful and effective!

[ozandinc]

You are really a good instructer as you are energetic and draw attentions on you.Bravo(a Plant Manager from a Turkish Company)

[geenaee]

So so helpful. Thank you. Briliant too - yup, not a spelling exercise.

[gijshorsten]

Thank you for this video. Needed to create a customer journey for my intership. Much love from the Netherlands!

[AshleyVannoy]

Love you guys! Indepreneur sent me here and got me listening to your podcast!

[Amarijeans]

Indepreneur sent me here! Staying for the informative content 👍

[Kenny-Ross]

Thank you! This was as well-explained and presented. I needed to have a better understanding of the customer journey and you helped me to do that. What I really like was...make customers SUCCESSFUL! Great point and something to keep in mind.

[MarissaKmusic]

Indepreneur sent me! Loved the video, really insightful and it helps to see everything broken down like that.

[auliapahol]

This is simply amazing! Easy to understand, applicable, without oversimplifying it. Thank you.

[EarthGoddessNotMe]

BRILLIANT ⚡️ Yet another simple strategy to create success ! Love the HaHa moments .. that's what we serve for Thank you so much 😍⭐️

[mikewalker]

Hey! Indepreneur sent me! Keep dropping those gems!