Delivering to India : ft. Kabeer Biswas of Dunzo | Story | Business model

Founders Unfiltered episode 39 :

Kabeer grew up in a small town in Dadra & Haveli, where starting one’s own business was unheard of. After completing his MBA, he started working as a sales executive at Airtel and later became a product manager.
After spending a few years there, he decided to leave and spent a year doing nothing before finally starting his first startup. A location based service that offered coupon codes for local shops and worked on SMS communication.
He found Product market fit and eventually sold the company to hike.
He again took a hiatus and decided not to work on anything for a while. After around 6 months, he stumbled across a personal problem.
Kabeer had the habit of staying organised and had a system in place for efficiently doing almost everything. Purchasing groceries every week though, proved to be a challenge.
This urged him to think of a solution. Not thinking of it as a business, he started by simply creating a whatsapp group for taking orders and making deliveries himself.
Within 3 months, the member count reached over 10K, by word of mouth alone.
It was then Kabeer realised the market for this problem is huge, and a business can be created around it.
Thus, Dunzo was born. Today, it is trusted by over 5 million users across 7 cities.

About the Hosts :
Aviral Bhatnagar is a VC at Venture Highway and is the Founder of A Junior VC. He started the A Junior VC Newsletter in 2018 after observing whitespace in conversations in the Indian Venture ecosystem. He completed his B. Tech from IIT Bombay and MBA from IIM Ahmedabad.

Mazin Biviji is a Product Owner at Agoda and a founding member of A Junior VC. He previously worked at Deloitte as a Senior Consultant. He completed his MSE and BSE from the University of Michigan and his MBA from INSEAD.

Timecodes:
00:00 - Intro
01:07 - Early Influences & Inspiration for Dunzo
13:23 - Why Start Your Own Venture?
16:15 - Designing Your Business Model
19:37 - Hyperlocal Delivery - The Dunzo Way
22:38 - Customer Acquisition & Growth
28:16 - Measuring Success
32:01 - Becoming a verb - "Dunzo It"
34:40 - Talking About The Competition
37:33 - Managing Demand During Pandemic
40:23 - Unfiltered Feedback
41:42 - Outro

[nitinbhoite]

Hi sir,
I recently gave 2 Times Interview in Dunzo (Pune) for senior position but, the experience is that the interviewer is not experienced because I have been working for Amazon over 4 years, as a in-charge & Team Leader, I trained so many staff, also i know how to take interview... Best thing is that interviewer person selected 3 person which i trained them hole 2 years.. And when i given interview they did not given any feedbacks (positive/negative)...? Really disappointed....
But today again my interview done which taken by really smart, intelligent person.... Awesome experience... Thanks dunzo