Konstantin Yakovlev - Event Analysis Toolset | Zabbix Conference 2016

During outages on 10k+ hosts environment, NOC and Operations teams may face hundreds of alerts in order to perform root cause analysis, remediation or escalation, meanwhile logging resolution progress to Incident Management system for audit purposes.
This presentation will describe RingCentral approach to Incident and Problem Management in large Zabbix monitored cloud.
Co-authors of the presentation: Dmitry Shchemelinin, Ph.D., Sr. Director of Operations, RingCentral, USA