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Advanced visual analytics at scale| Empowering actionable insights at Verizon
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Verizon’s Analytics Center for Excellence (ACE) strives to augment customer experience using data science in operations with areas including digital, call center, TV content and field dispatches.
We’ll explore:
• Implementation: With 1,500+ dashboards garnering 125,000+ views, ACE has leveraged Tableau to enable agile and flexible self-service analytics truly at scale.
• Integration: Best practices with respect to ingesting billions of rows from industry-leading big data warehouses including Hadoop, Teradata and Oracle.
• Interactivity: Expanding capabilities of Tableau via interactive tools and techniques including satellite and street view geo-spatial mapping and text analysis using R.
We’ll explore:
• Implementation: With 1,500+ dashboards garnering 125,000+ views, ACE has leveraged Tableau to enable agile and flexible self-service analytics truly at scale.
• Integration: Best practices with respect to ingesting billions of rows from industry-leading big data warehouses including Hadoop, Teradata and Oracle.
• Interactivity: Expanding capabilities of Tableau via interactive tools and techniques including satellite and street view geo-spatial mapping and text analysis using R.
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