Journey into the ITIL® 4 Update

This presentation takes a close look at what you can expect from the ITIL 4 Update. The context of ITIL 4 builds upon the ITIL v3 content, with an emphasis on how IT connects and aligns with Agile, Lean and DevOps methods in support of digital transformation. ITIL 4 has evolved to provide an end-to-end IT/Digital Operating Model for technology enabled products and services. This new guidance helps to guide how IT interfaces with, and even leads the greater business strategy, and is relevant to a wider range of professionals working in the digital world.
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You may also check out our blog on the ITIL 4 Update here: