DiUS Lunch & Learn - Creating ML products with Tom Wall and Shahin Namin

With the push to put human needs first, the accelerated pace of technology, and increased competition for people’s attention, customer expectations are at an all-time high. Customers expect the same level of personalisation, speed and quality of service from every organisation they engage with.

This is where user experience design and machine learning can join forces to create powerful new products that exceed customer expectations to drive growth, revenue, retention and advocacy.

This is a Lunch & Learn session is presented by Tom Wall, DiUS Experience Design Principal and Shahin Namin, DiUS Machine Learning Specialist, who walk you through where to start, share some real world examples of how this has benefited companies in industries such as financial services, health and tourism, and lessons we’ve learnt along the way.

Session recorded: Thursday 16 June, 12.30pm - 1.30pm