Remote Help for Windows: Secure and trusted helpdesk support - Microsoft Tech Accelerator

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Watch this deep dive from the Microsoft Intune Suite Tech Accelerator to learn how Remote help, with the integration of ServiceNow, can support a hybrid workforce to quickly resolve technical issues. In today's complex environment, organizations are looking for solutions that help your workers quickly and securely overcome technical barriers. So, let's get into it!


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*Remote Help*, an add-on to Microsoft Intune, provides a secure cloud based remote assistance solution for Windows commercial users. The integration between Intune and ServiceNow makes it possible for helpdesk agents to use Intune to troubleshoot endpoint related issues.

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The unattended & copy/paste are the major break points for us to switch over. Once those are there we can seriously consider it as an option

Roastedpot