Quality Matters More

Preventing claims is a big deal in the shipping industry. Properly loading and protecting freight can make a tremendous difference, so Saia has made a series of process improvements to make this easier at each terminal. In this video, Steve Greenhill, director of claims prevention, highlights the innovations that have improved loading and freight handling at all of Saia's terminals.

[chrislawson]

yeah when I worked here I was one of the best part time loaders. I taught Alot of new employees how to horseshoe strap freight and airbag my main priority is claim free. Sadly one day A supervisor told me to load up his trailer so he can bring a empty pup up so he could clear his bay. so I loaded everything and we was out of straps on his side so I told him I was going to go to the other side of the dock to get a strap to secure my freight. he told me not to worry about it hell take care of my freight because he so called had a strap. and a week later that same freight got damaged and my name was all on it and I lost my job and the sad part of it I told the manager this same story and HR and they still threw me under the bus because my name was on the freight.

[freeway]

Management sucks dick bunch of fucking bitchs

[freeway]

This place is garbage never worked there they're all piece of s***