Sorting, Filtering, and Ticket Layout

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Learn how to sort and filter tickets with basic and advanced filters; save them as views; and set a ticket view as default. I’ll also show you how to customize the ticket layout view.

BOOKMARK DETAILS
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[00:00] Introduction
[00:20] Sort tickets
[00:35] Filter tickets
[01:11] Predefined ticket filters/views
[01:33] Customize ticket layout view

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