Zoho CRM Cases vs Zoho Desk

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Комментарии
Автор

WOW! You really gave me a new way of looking at cases by existing customers. I would have never thought about it in a million years😢
Thank you

guyhyams
Автор

I'm starting with a new org and struggling with this exact question. The benefit of keeping the conversation in CRM is big and see the same issue with Zoho Projects as you presented here about Zoho Desk. What CRM automation tool do you recommend if you want to automate task sequence on cases based on the case type?

kristenrogers